Support Board
Date/Time: Thu, 16 Jan 2025 16:02:35 +0000
Wrong ^USDSGD data
View Count: 705
[2017-11-05 16:55:19] |
User88 - Posts: 40 |
I have been updating ^USDSGD (from secondary forex data) historical data everyday without problem. However, when I opened my ^USDSGD chart today, I noticed that the price is wrong. Price is multiplied by 100x. I clicked "Delete All data and Download", and see that data starting from 2016-06-29 are multiplied by 100. The data before that date are correct. Could you please fix the data please? Thank you. |
[2017-11-05 18:35:43] |
Sierra Chart Engineering - Posts: 104368 |
We will let our data provider know about this. Just allow them 1 to 2 days to resolve and at that time Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download".
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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