Support Board
Date/Time: Thu, 16 Jan 2025 16:13:46 +0000
starting with cts t4
View Count: 1323
| [2017-11-03 18:09:31] |
| User841161 - Posts: 230 |
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I started an account with Dorman Trading was wanting to try trading with cts t4 platform they said to set up a T4 fix, what would have to be added onto my Sierra Account and how would that affect my money costs?
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| [2017-11-03 19:28:09] |
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There is no additional cost to use CTS. Just follow through the set up instructions here: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php The CTS account set up for this is done on the clearing firm side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-03 19:58:36] |
| User841161 - Posts: 230 |
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Still setting up CTS T4, when I pull up charts now it is telling me CTS T4 Fix, invalid symbol formats
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| [2017-11-03 20:14:31] |
| User841161 - Posts: 230 |
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says symbol is unknown, invalid symbol formats
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| [2017-11-03 20:47:25] |
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Make sure you are using the correct symbols for CTS. Refer to: Data/Trading Service Connection and Symbol Issues: 1.3. Symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-03 22:46:44] |
| User841161 - Posts: 230 |
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k, started changing symbols to CTS symbols, but on first chartbook I ran into problem that the prices are not showing up correctly when doing daily chart vs 30 min chart.
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Attachment Deleted.  ZN.20171200.CME_F [CBV] 30 Min #3 2017-11-03 17_39_35.96.png / V - Attached On 2017-11-03 22:44:21 UTC - Size: 43.4 KB - 292 views ZN.20171200.CME_F [CBV] Daily #3 2017-11-03 17_40_08.932.png / V - Attached On 2017-11-03 22:44:47 UTC - Size: 44.27 KB - 284 views |
| [2017-11-04 01:24:36] |
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Yes actually that does make sense that you will have to re-download the Historical Daily data charts due to the different price format with CTS. Follow the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-04 03:25:52] |
| User841161 - Posts: 230 |
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Did a Re-Download of Continuous Futures Contract Data as suggested. December Daily Chart still will not display to present day.
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| CL.20171200.CME_NY [CBV] Daily #1 2017-11-03 22_21_20.830.png / V - Attached On 2017-11-04 03:25:10 UTC - Size: 46.8 KB - 259 views |
| [2017-11-04 11:31:19] |
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Most likely the Historical Daily data download limit has been reached for the day and this is what is causing the problem. Wait until the next day and try again by selecting Edit >>Download Data-Historical Chart. Also refer to this section here to understand what contract months you are actually looking at in that chart: Continuous Futures Contract Charts: Displaying Rollover Transition Times and Contract Months Otherwise, it is not clear to us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-04 11:31:46
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