Login Page - Create Account

Support Board


Date/Time: Thu, 16 Jan 2025 14:00:11 +0000



Billing History Question

View Count: 571

[2017-11-01 13:15:22]
trader2017 - Posts: 115
Hello, I thought I saw a balance of 50 in my account and added another 100 then paid for services of about 130, it said I needed another 19 so I paid an extra 20. Do you have a record of all the services selected each month and a billing history so I could go back and check that to make sure that I was billed correctly? Thanks.
[2017-11-01 17:23:30]
Sierra Chart Engineering - Posts: 104368
Refer to the Recurring services here:
https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices

Here is the transaction log which you can refer to:
https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-11-01 17:24:32

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account