Support Board
Date/Time: Thu, 16 Jan 2025 14:00:11 +0000
Billing History Question
View Count: 571
[2017-11-01 13:15:22] |
trader2017 - Posts: 115 |
Hello, I thought I saw a balance of 50 in my account and added another 100 then paid for services of about 130, it said I needed another 19 so I paid an extra 20. Do you have a record of all the services selected each month and a billing history so I could go back and check that to make sure that I was billed correctly? Thanks.
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[2017-11-01 17:23:30] |
Sierra Chart Engineering - Posts: 104368 |
Refer to the Recurring services here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices Here is the transaction log which you can refer to: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-01 17:24:32
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