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Date/Time: Thu, 16 Jan 2025 16:02:08 +0000



cannot activate NYMEX data feed

View Count: 702

[2017-11-01 12:14:39]
Futuresmaster - Posts: 1
Hi,

I am new user and want to activate NYMEX data, I do not have any recognized futures trading account, but have a futures brokerage account in HK, I pick US94.5 one, still cannot activate, and pop below error, please advise.

"Error Activating 'NYMEX, For professionals and users without a trading account' on account #1 on the Barchart system.
Failed to activate the 'NYMEX, For professionals and users without a trading account' exchange."
[2017-11-01 16:49:29]
Sierra Chart Engineering - Posts: 104368
We are looking into this for you now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-11-01 19:38:25]
Sierra Chart - Max - Posts: 5778
The "NYMEX, For professionals and users without a trading account" exchange option has been enabled on your account.
Sierra Chart Support

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