Support Board
Date/Time: Thu, 16 Jan 2025 13:58:29 +0000
Anyone else NOT getting futures data? (CQG historical Intraday data issue)
View Count: 815
| [2017-10-31 22:10:18] |
| NCooley - Posts: 20 |
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I am getting the feed, I am connected, I have deleted/downloaded AND recalculated but there is still massive gaps in yesterday from 12:30 to the open NOW. This ALSO happened Tuesday/Yesterday with ALL of Monday missing. DOES ANYONE KNOW WHY THIS IS HAPPENING????? It must have something to do with when I turn the computer off as that's when the gaps start. I don't understand. Specifically F.US.DS67Z17 - Aud Dec Contract Any help greatly appreciated. Thank you |
| [2017-10-31 22:21:59] |
| NCooley - Posts: 20 |
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http://www.sierrachart.com/image.php?Image=1509488486351.png
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Attachment Deleted.  chart.bmp - Attached On 2017-10-31 22:13:11 UTC - Size: 7.43 MB - 424 views |
| [2017-10-31 22:49:59] |
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This just must be affecting you. It appears as though there is a problem downloading historical Intraday data. Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-01 05:49:42] |
| NCooley - Posts: 20 |
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Excellent THANK YOU!! Updating server seems to have done the trick. |
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