Support Board
Date/Time: Thu, 16 Jan 2025 11:58:13 +0000
MU - "Symbol is Unknown Error"
View Count: 760
[2017-10-28 18:09:24] |
User964285 - Posts: 1 |
The "Symbol is Unknown Error" popped up today when trying to view my MU (Micron) chart. All data up through 10-27-2017 is displaying on my chart. When I clicked on the error message - displayed on my chart - the information page stated that if data was showing and I received the "Symbol is Unknown Error," it means that I am not authorized to receive the data. I have been authorized for many years, can you identify the problem? Thanks. Randolph Kessler |
[2017-10-28 18:59:35] |
Sierra Chart Engineering - Posts: 104368 |
You need to contact IQ Feed about this. We are not able to help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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