Support Board
Date/Time: Sun, 24 Nov 2024 04:44:29 +0000
Weird data point on chart which does not appear on Edit/Download Data - intraday chart
View Count: 1476
| [2013-09-10 22:05:06] |
| Pawel_Szpak - Posts: 48 |
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Hi, Suddenly today my chart changed for the close of 04/Sep/2013 on FGBL. Please see attached pic. Specifically the nonsense close at 139.58 showing on the intraday charts. Wasn't like this previously. Tried to select just this bar and Edit/Download Data - Intraday chart to remove this obvious junk price, but for whatever reason, scrolling through the last 3 minutes of trading, none of the data actually shows a price of 139.58. the screenshot shows the last data point before clicking once more in the direction of "end of file" takes you to 2013-09-05. Loathe to delete and redownload as have already made an adjustment on rollover (using edit- adjust data) originally there was no issue. this only appeared today. What's the problem here? Software version: 996 | 2013-09-10 22:45:18 Current Service Package: 5 | 2013-09-10 22:45:18 Usage end date: 2013-10-10 | 2013-09-10 22:45:18 Sierra Chart Historical Data Service is included. | 2013-09-10 22:45:18 Active service: Open E Cry | 2013-09-10 22:45:18 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2013-09-10 22:45:18 2013-09-10 22:45:18 Local computer clock time | 2013-09-10 22:45:18 2013-09-10 21:45:18 GMT time | 2013-09-10 22:45:18 2013-09-10 22:45:18 Time zone adjusted time | 2013-09-10 22:45:18 Time difference to server time: 0 seconds. | 2013-09-10 22:45:18 Program path: C:\SierraChart\ | 2013-09-10 22:45:18 Data Files path: C:\SierraChart\Data\ | 2013-09-10 22:45:18 OS Version Number: 6.1 | 2013-09-10 22:45:18 Symbols used for FGBLZ3 continuous contract chart: | 2013-09-10 22:45:27 FGBLU2 | 2013-09-10 22:45:27 FGBLZ2 | 2013-09-10 22:45:27 FGBLH3 | 2013-09-10 22:45:27 FGBLM3 | 2013-09-10 22:45:27 FGBLU3 | 2013-09-10 22:45:27 FGBLZ3 | 2013-09-10 22:45:27 Symbols used for FGBLZ3 continuous contract chart: | 2013-09-10 22:45:27 FGBLU2 | 2013-09-10 22:45:27 FGBLZ2 | 2013-09-10 22:45:27 FGBLH3 | 2013-09-10 22:45:27 FGBLM3 | 2013-09-10 22:45:27 FGBLU3 | 2013-09-10 22:45:27 FGBLZ3 | 2013-09-10 22:45:27 Symbols used for FGBLZ3 continuous contract chart: | 2013-09-10 22:45:27 FGBLM3 | 2013-09-10 22:45:27 FGBLU3 | 2013-09-10 22:45:27 FGBLZ3 | 2013-09-10 22:45:27 HD Request # 1 - Downloading Intraday chart data for FGBLU2 to the file FGBLU2.scid. Service: scsrv | 2013-09-10 22:45:27 HD Request # 1 - Starting date and time: 2012-09-06 11:29:52 | 2013-09-10 22:45:27 HD Request # 1 - Using server: ds3.sierracharts.com port 10049 | 2013-09-10 22:45:27 The network socket is connected. | 2013-09-10 22:45:27 HD Request # 1 - Requesting up to 365 days of Intraday data. | 2013-09-10 22:45:27 HD Request # 1 - Decompressing data. | 2013-09-10 22:45:28 Socket closed. No error. | 2013-09-10 22:45:28 HD Request # 1 - Historical data for FGBLU2 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-09-10 22:45:28 HD Request # 1 - Received 0 records and wrote 0 records for FGBLU2 | 2013-09-10 22:45:28 HD Request # 1 - Intraday download COMPLETE for FGBLU2 | 2013-09-10 22:45:28 HD Request # 3 - Downloading Intraday chart data for FGBLZ3 to the file FGBLZ3.scid. Service: scsrv | 2013-09-10 22:45:28 HD Request # 3 - Starting date and time: 2013-09-10 20:59:57 | 2013-09-10 22:45:28 HD Request # 3 - Using server: ds5.sierracharts.com port 10049 | 2013-09-10 22:45:28 The network socket is connected. | 2013-09-10 22:45:29 HD Request # 3 - Requesting up to 365 days of Intraday data. | 2013-09-10 22:45:29 HD Request # 3 - Decompressing data. | 2013-09-10 22:45:29 Socket closed. No error. | 2013-09-10 22:45:29 HD Request # 3 - Historical data for FGBLZ3 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-09-10 22:45:29 HD Request # 3 - Received 0 records and wrote 0 records for FGBLZ3 | 2013-09-10 22:45:29 HD Request # 3 - Intraday download COMPLETE for FGBLZ3 | 2013-09-10 22:45:29 HD Request # 5 - Downloading Intraday chart data for FGBLM3 to the file FGBLM3.scid. Service: scsrv | 2013-09-10 22:45:29 HD Request # 5 - Starting date and time: 2013-06-06 11:29:58 | 2013-09-10 22:45:29 HD Request # 5 - Using server: ds4.sierracharts.com port 10049 | 2013-09-10 22:45:29 The network socket is connected. | 2013-09-10 22:45:29 HD Request # 5 - Requesting up to 365 days of Intraday data. | 2013-09-10 22:45:29 HD Request # 5 - Decompressing data. | 2013-09-10 22:45:30 Socket closed. No error. | 2013-09-10 22:45:30 HD Request # 5 - Historical data for FGBLM3 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-09-10 22:45:30 HD Request # 5 - Received 0 records and wrote 0 records for FGBLM3 | 2013-09-10 22:45:30 HD Request # 5 - Intraday download COMPLETE for FGBLM3 | 2013-09-10 22:45:30 HD Request # 7 - Downloading Intraday chart data for FGBLZ2 to the file FGBLZ2.scid. Service: scsrv | 2013-09-10 22:45:30 HD Request # 7 - Starting date and time: 2012-12-06 11:29:56 | 2013-09-10 22:45:30 HD Request # 7 - Using server: ds3.sierracharts.com port 10049 | 2013-09-10 22:45:30 The network socket is connected. | 2013-09-10 22:45:30 HD Request # 7 - Requesting up to 365 days of Intraday data. | 2013-09-10 22:45:30 HD Request # 7 - Decompressing data. | 2013-09-10 22:45:31 Socket closed. No error. | 2013-09-10 22:45:31 HD Request # 7 - Historical data for FGBLZ2 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-09-10 22:45:31 HD Request # 7 - Received 0 records and wrote 0 records for FGBLZ2 | 2013-09-10 22:45:31 HD Request # 7 - Intraday download COMPLETE for FGBLZ2 | 2013-09-10 22:45:31 HD Request # 9 - Downloading Intraday chart data for FGBLU3 to the file FGBLU3.scid. Service: scsrv | 2013-09-10 22:45:31 HD Request # 9 - Starting date and time: 2013-09-06 11:23:09 | 2013-09-10 22:45:31 HD Request # 9 - Using server: ds5.sierracharts.com port 10049 | 2013-09-10 22:45:31 The network socket is connected. | 2013-09-10 22:45:31 HD Request # 9 - Requesting up to 365 days of Intraday data. | 2013-09-10 22:45:31 HD Request # 9 - Decompressing data. | 2013-09-10 22:45:31 Socket closed. No error. | 2013-09-10 22:45:31 HD Request # 9 - Historical data for FGBLU3 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-09-10 22:45:31 HD Request # 9 - Received 0 records and wrote 0 records for FGBLU3 | 2013-09-10 22:45:31 HD Request # 9 - Intraday download COMPLETE for FGBLU3 | 2013-09-10 22:45:31 HD Request # 11 - Downloading Intraday chart data for FGBLH3 to the file FGBLH3.scid. Service: scsrv | 2013-09-10 22:45:31 HD Request # 11 - Starting date and time: 2013-03-07 11:29:57 | 2013-09-10 22:45:31 HD Request # 11 - Using server: ds4.sierracharts.com port 10049 | 2013-09-10 22:45:31 The network socket is connected. | 2013-09-10 22:45:32 HD Request # 11 - Requesting up to 365 days of Intraday data. | 2013-09-10 22:45:32 HD Request # 11 - Decompressing data. | 2013-09-10 22:45:32 Socket closed. No error. | 2013-09-10 22:45:32 HD Request # 11 - Historical data for FGBLH3 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-09-10 22:45:32 HD Request # 11 - Received 0 records and wrote 0 records for FGBLH3 | 2013-09-10 22:45:32 HD Request # 11 - Intraday download COMPLETE for FGBLH3 | 2013-09-10 22:45:32 ContinuousIntradayDataLoader: Transitioning from FGBLU3.scid (volume: 85285) to FGBLZ3.scid (volume: 679987) at 2013-09-05 06:01:09. | 2013-09-10 22:45:35 ContinuousIntradayDataLoader: Reached the end of FGBLZ3.scid at 2013-09-10 19:59:57. | 2013-09-10 22:45:35 ContinuousIntradayDataLoader: Transitioning from FGBLU2.scid (volume: 169191) to FGBLZ2.scid (volume: 518078) at 2012-09-05 06:01:10. | 2013-09-10 22:45:35 ContinuousIntradayDataLoader: Reached the end of FGBLZ2.scid at 2012-12-06 11:29:56. FGBLH3.scid starts at 2012-12-06 14:55:32. | 2013-09-10 22:45:37 ContinuousIntradayDataLoader: Reached the end of FGBLZ2.scid at 2012-12-06 11:29:56. FGBLH3.scid starts at 2012-12-06 14:55:32. | 2013-09-10 22:45:37 ContinuousIntradayDataLoader: Transitioning from FGBLH3.scid (volume: 138585) to FGBLM3.scid (volume: 518155) at 2013-03-06 07:01:11. | 2013-09-10 22:45:38 ContinuousIntradayDataLoader: Transitioning from FGBLH3.scid (volume: 138585) to FGBLM3.scid (volume: 518155) at 2013-03-06 07:01:11. | 2013-09-10 22:45:39 ContinuousIntradayDataLoader: Transitioning from FGBLM3.scid (volume: 117362) to FGBLU3.scid (volume: 514912) at 2013-06-05 06:01:08. | 2013-09-10 22:45:39 ContinuousIntradayDataLoader: Transitioning from FGBLM3.scid (volume: 117362) to FGBLU3.scid (volume: 514912) at 2013-06-05 06:01:08. | 2013-09-10 22:45:40 ContinuousIntradayDataLoader: Transitioning from FGBLU3.scid (volume: 85285) to FGBLZ3.scid (volume: 679987) at 2013-09-05 06:01:09. | 2013-09-10 22:45:42 ContinuousIntradayDataLoader: Reached the end of FGBLZ3.scid at 2013-09-10 19:59:57. | 2013-09-10 22:45:42 ContinuousIntradayDataLoader: Transitioning from FGBLU3.scid (volume: 85285) to FGBLZ3.scid (volume: 679987) at 2013-09-05 06:01:09. | 2013-09-10 22:45:43 ContinuousIntradayDataLoader: Reached the end of FGBLZ3.scid at 2013-09-10 19:59:57. | 2013-09-10 22:45:44 ContinuousIntradayDataLoader: Reached the end of FGBLZ2.scid at 2012-12-06 11:29:56. FGBLH3.scid starts at 2012-12-06 14:55:32. | 2013-09-10 22:58:01 ContinuousIntradayDataLoader: Transitioning from FGBLH3.scid (volume: 138585) to FGBLM3.scid (volume: 518155) at 2013-03-06 07:01:11. | 2013-09-10 22:58:02 ContinuousIntradayDataLoader: Transitioning from FGBLM3.scid (volume: 117362) to FGBLU3.scid (volume: 514912) at 2013-06-05 06:01:08. | 2013-09-10 22:58:04 ContinuousIntradayDataLoader: Transitioning from FGBLU3.scid (volume: 85285) to FGBLZ3.scid (volume: 679987) at 2013-09-05 06:01:09. | 2013-09-10 22:58:07 ContinuousIntradayDataLoader: Reached the end of FGBLZ3.scid at 2013-09-10 19:59:57. | 2013-09-10 22:58:07 Uploaded an image to the server. Request ID: 1 | 2013-09-10 22:59:57 ContinuousIntradayDataLoader: Transitioning from FGBLU2.scid (volume: 169191) to FGBLZ2.scid (volume: 518078) at 2012-09-05 06:01:10. | 2013-09-10 23:01:03 ContinuousIntradayDataLoader: Reached the end of FGBLZ2.scid at 2012-12-06 11:29:56. FGBLH3.scid starts at 2012-12-06 14:55:32. | 2013-09-10 23:01:03 ContinuousIntradayDataLoader: Reached the end of FGBLZ2.scid at 2012-12-06 11:29:56. FGBLH3.scid starts at 2012-12-06 14:55:32. | 2013-09-10 23:01:04 ContinuousIntradayDataLoader: Transitioning from FGBLU3.scid (volume: 85285) to FGBLZ3.scid (volume: 679987) at 2013-09-05 06:01:09. | 2013-09-10 23:01:05 ContinuousIntradayDataLoader: Reached the end of FGBLZ3.scid at 2013-09-10 19:59:57. | 2013-09-10 23:01:05 ContinuousIntradayDataLoader: Transitioning from FGBLH3.scid (volume: 138585) to FGBLM3.scid (volume: 518155) at 2013-03-06 07:01:11. | 2013-09-10 23:01:05 ContinuousIntradayDataLoader: Transitioning from FGBLH3.scid (volume: 138585) to FGBLM3.scid (volume: 518155) at 2013-03-06 07:01:11. | 2013-09-10 23:01:05 ContinuousIntradayDataLoader: Transitioning from FGBLM3.scid (volume: 117362) to FGBLU3.scid (volume: 514912) at 2013-06-05 06:01:08. | 2013-09-10 23:01:07 ContinuousIntradayDataLoader: Transitioning from FGBLM3.scid (volume: 117362) to FGBLU3.scid (volume: 514912) at 2013-06-05 06:01:08. | 2013-09-10 23:01:07 ContinuousIntradayDataLoader: Transitioning from FGBLU3.scid (volume: 85285) to FGBLZ3.scid (volume: 679987) at 2013-09-05 06:01:09. | 2013-09-10 23:01:09 ContinuousIntradayDataLoader: Reached the end of FGBLZ3.scid at 2013-09-10 19:59:57. | 2013-09-10 23:01:10 ContinuousIntradayDataLoader: Transitioning from FGBLU3.scid (volume: 85285) to FGBLZ3.scid (volume: 679987) at 2013-09-05 06:01:09. | 2013-09-10 23:01:10 ContinuousIntradayDataLoader: Reached the end of FGBLZ3.scid at 2013-09-10 19:59:57. | 2013-09-10 23:01:10 |
 SC Image.png / V - Attached On 2013-09-10 22:03:58 UTC - Size: 162.81 KB - 443 views |
| [2013-09-10 22:24:25] |
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If you post an image, it needs to be an image of a single chart without any studies that clearly shows the particular problem. Follow these instructions to provide an image of the chart: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image We are not really sure what to look at in the existing image. Although we think we see what you are referring to. Do you notice the unexpected value when you do not use the Continuous Futures Contract option? If not, then you may be seeing data from a prior contract month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-09-11 21:02:28
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| [2013-09-11 07:08:18] |
| Pawel_Szpak - Posts: 48 |
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The solution was in your answer. I changed the continuous chart to refer back to prior symbol. Could then edit the data to get rid of the price spike. Solved.
Date Time Of Last Edit: 2013-09-11 07:09:08
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| [2013-09-11 21:01:34] |
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This is good.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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