Support Board
Date/Time: Thu, 16 Jan 2025 09:54:50 +0000
child order not getting triggered for bracket order
View Count: 751
| [2017-10-18 15:55:22] |
| User282978 - Posts: 11 |
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Hi i am facing issue with bracket order where child order not getting triggered, kindly let me know, below is the error, this is on SIM mode error details Order quantity is 0 when filling simulated order. Order not filled. | Symbol: [Sim]F.US.CLEX17 | TradeAccount: Sim1 | InternalOrderID: 126 | ServiceOrderID: 126 | Current Status: Open | 2017-10-17 07:17:31 |
| [2017-10-18 17:20:38] |
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Do you know why the order quantity is 0 for that order? We need to get the Trade Activity Log from you. Follow the instructions here: Trade Activity Log: Providing Trade Activity Log File to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-19 08:51:27] |
| User282978 - Posts: 11 |
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hi do you need full log for trade activities? |
| [2017-10-19 09:19:53] |
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Yes, we need to get the full Trade Activity Log. It can be privately attached. Just follow through the instructions here: Trade Activity Log: Providing Trade Activity Log File to Support And here: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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