Support Board
Date/Time: Sun, 24 Nov 2024 02:55:52 +0000
Version 960 no start.
View Count: 2492
| [2013-04-04 07:38:22] |
| salsem - Posts: 43 |
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Version 960 no start. stop blocked at this point view image |
 sc 960.jpg / V - Attached On 2013-04-04 07:38:07 UTC - Size: 103.44 KB - 850 views |
| [2013-04-04 07:54:58] |
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We just did a test now. We do not see a problem. Eventually it will time out. Please refer to this section: http://www.sierrachart.com/index.php?l=doc/LoginInstructions.php#LoginProblems Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-04 11:40:16] |
| salsem - Posts: 43 |
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Hi SC Support , i have not found a solution wonder why the 959 version this access problem would not show up. i ask help for this problem Thanks in advance |
| [2013-04-04 15:50:37] |
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Not sure why this is happening. We are looking into it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-04 21:03:53] |
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This problem has been discovered and now resolved. We apologize for this. Not all users would experience this. It only related to users who have External service settings preset. Install the latest revision using this link: http://www.sierrachart.com/downloads/SierraChartSetupPrerelease.exe Next time if there is an issue like this, you can go back to a prior version by following the instructions here: http://www.sierrachart.com/index.php?l=doc/download.php#Rollback Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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