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Date/Time: Thu, 16 Jan 2025 08:13:43 +0000



issues to log in CQG

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[2017-10-18 12:33:20]
AKR - Posts: 523
I am having issues to log into CQG (AMP) since yesterday. AMP is telling me it is not up to them or CQG.
My internet is not perfect but browser is working normally.

it takes for ever to get a connection and then it disconnects frequently.
Is there anything up to Sierra?
[2017-10-18 17:17:25]
Sierra Chart Engineering - Posts: 104368
The only information we can provide is here:
Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem

The other thing to try is use the CQG Web API Service instead of CQG FIX Trading. Refer to the set up instructions here:
CQG Trading Platform Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-10-18 17:19:37

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