Support Board
Date/Time: Thu, 16 Jan 2025 08:56:00 +0000
Multiple download failures
View Count: 943
| [2017-10-17 17:36:21] |
| brown555 - Posts: 35 |
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Hello - I cannot get grain data to properly download. Symbols are ZC/ZS/ZM/ZL/ZW. Below is example (ZW) all other markets look like the ZW chart http://www.sierrachart.com/image.php?Image=150826173179.png |
| [2017-10-17 17:50:21] |
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So is the problem that you see a message on the chart that says "Download Failed"?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-17 19:15:11] |
| brown555 - Posts: 35 |
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Yes - the download error, the lack of historical data, and the gaps in recent data
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| [2017-10-18 00:32:52] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Follow the instructions here to re-download the data: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data If there still is missing data, follow the instructions here to provide the Message Log: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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