Support Board
Date/Time: Sun, 24 Nov 2024 05:30:32 +0000
What is the correct stock symbol to use on Sierrachart for FIVE?
View Count: 3352
| [2013-09-10 11:21:53] |
| rc7rader - Posts: 144 |
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Can you please guide me on the right symbol to use on Sierrachart for the stock symbol FIVE, which stands for the company Five Below Inc. It is traded at Nasdaq. I tried using the symbol FIVE and FIVE-STK-SMART and both gave me unknown, unavailable, improperly formatted error message. The message I'm getting is as follows: Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FIVE-STK-SMART.scid | 2013-09-10 07:11:40 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FIVE-STK-SMART.scid | 2013-09-10 07:12:03 HD Request # 9 - Downloading Intraday chart data for FIVE-STK-SMART to the file FIVE-STK-SMART.scid. Service: ib | 2013-09-10 07:12:03 Compressing file: C:\SierraChart\Data\FIVE-STK-SMART.scid. This may take a while... | 2013-09-10 07:12:03 HD Request # 9 - Requesting a total of 7 days and 0 seconds. | 2013-09-10 07:12:03 HD Request # 9 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2013-09-10 07:12:03 HD Request # 9 - Requesting 1 Day of data at 1 min with ending Date-Time at 2013-09-04 08:22:03 for FIVE-STK-SMART | 2013-09-10 07:12:03 Message from IB: The contract description specified for FIVE is ambiguous.. IB Error Code: 200. Request ID: 39. | 2013-09-10 07:12:03 Historical Data Symbol Error: FIVE-STK-SMART is unknown, unavailable, or improperly formatted. | 2013-09-10 07:12:03 HD Request # 9 - Error downloading historical Intraday data for FIVE-STK-SMART. The symbol is unknown to the server. | 2013-09-10 07:12:03 HD Request # 9 - Received 0 records and wrote 0 records for FIVE-STK-SMART | 2013-09-10 07:12:03 HD Request # 9 - Intraday download COMPLETE for FIVE-STK-SMART | 2013-09-10 07:12:03 Real-time intraday chart data file updates started for FIVE-STK-SMART | 2013-09-10 07:12:03 Message from IB: No historical data query found for ticker id:39. IB Error Code: 366. Request ID: 39. | 2013-09-10 07:12:03 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FIVE.scid | 2013-09-10 07:13:38 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FIVE.scid | 2013-09-10 07:14:33 HD Request # 10 - Downloading Intraday chart data for FIVE to the file FIVE.scid. Service: ib | 2013-09-10 07:14:34 Compressing file: C:\SierraChart\Data\FIVE.scid. This may take a while... | 2013-09-10 07:14:34 HD Request # 10 - Requesting a total of 7 days and 0 seconds. | 2013-09-10 07:14:34 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2013-09-10 07:14:34 HD Request # 10 - Requesting 1 Day of data at 1 min with ending Date-Time at 2013-09-04 08:24:34 for FIVE | 2013-09-10 07:14:34 Message from IB: The contract description specified for FIVE is ambiguous.. IB Error Code: 200. Request ID: 40. | 2013-09-10 07:14:34 Historical Data Symbol Error: FIVE is unknown, unavailable, or improperly formatted. | 2013-09-10 07:14:34 HD Request # 10 - Error downloading historical Intraday data for FIVE. The symbol is unknown to the server. | 2013-09-10 07:14:34 HD Request # 10 - Received 0 records and wrote 0 records for FIVE | 2013-09-10 07:14:34 HD Request # 10 - Intraday download COMPLETE for FIVE | 2013-09-10 07:14:34 Real-time intraday chart data file updates started for FIVE | 2013-09-10 07:14:34 Message from IB: No historical data query found for ticker id:40. IB Error Code: 366. Request ID: 40. | 2013-09-10 07:14:34 |
| [2013-09-10 16:39:55] |
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Please try the other IB Stock formats documented here: http://www.sierrachart.com/index.php?l=doc/IBSymbols.html#Stock Sierra Chart Support |
| [2013-09-10 18:23:23] |
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Update Sierra Chart to the latest version by selecting Help >> Download Prerelease. After this try using this symbol with the latest version: FIVE-STK-SMART-USD Let us know if you still see a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-11 11:01:28] |
| rc7rader - Posts: 144 |
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Installed the latest version 1022. Still does not work. I tried FIVE-STK-SMART-USD, FIVE-STK-SMART, and FIVE. Here's the message log for the 3 symbols used. Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FIVE-STK-SMART-USD.scid | 2013-09-11 06:56:16 Starting updates for: FIVE-STK-SMART-USD | 2013-09-11 06:56:17 Subscribing to symbol: FIVE SecType: STK Expiry: Exchange: SMART Currency: USD Multiplier: | 2013-09-11 06:56:17 HD Request # 2 - Downloading Intraday chart data for FIVE-STK-SMART-USD to the file FIVE-STK-SMART-USD.scid. Service: ib | 2013-09-11 06:56:17 Compressing file: C:\SierraChart\Data\FIVE-STK-SMART-USD.scid. This may take a while... | 2013-09-11 06:56:17 HD Request # 2 - Requesting a total of 7 days and 0 seconds. | 2013-09-11 06:56:17 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2013-09-11 06:56:17 HD Request # 2 - Requesting 1 Day of data at 1 min with ending Date-Time at 2013-09-05 08:06:17 for FIVE-STK-SMART-USD | 2013-09-11 06:56:17 Symbol Error: FIVE-STK-SMART-USD is unknown, unavailable, or improperly formatted. | 2013-09-11 06:56:17 Message from IB: The contract description specified for FIVE is ambiguous.. IB Error Code: 200. Request ID: 4. | 2013-09-11 06:56:17 Historical Data Symbol Error: FIVE-STK-SMART-USD is unknown, unavailable, or improperly formatted. | 2013-09-11 06:56:17 HD Request # 2 - Error downloading historical Intraday data for FIVE-STK-SMART-USD. The symbol is unknown to the server. | 2013-09-11 06:56:17 HD Request # 2 - Received 0 records and wrote 0 records for FIVE-STK-SMART-USD | 2013-09-11 06:56:17 HD Request # 2 - Intraday download COMPLETE for FIVE-STK-SMART-USD | 2013-09-11 06:56:17 Real-time intraday chart data file updates started for FIVE-STK-SMART-USD | 2013-09-11 06:56:17 Message from IB: No historical data query found for ticker id:4. IB Error Code: 366. Request ID: 4. | 2013-09-11 06:56:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FIVE.scid | 2013-09-11 06:59:04 Starting updates for: FIVE | 2013-09-11 06:59:04 Subscribing to real-time True Data for symbol: FIVE SecType: STK Exchange: SMART Currency: USD | 2013-09-11 06:59:04 Subscribing to symbol: FIVE SecType: STK Expiry: Exchange: SMART Currency: USD Multiplier: | 2013-09-11 06:59:04 HD Request # 3 - Downloading Intraday chart data for FIVE to the file FIVE.scid. Service: ib | 2013-09-11 06:59:04 Compressing file: C:\SierraChart\Data\FIVE.scid. This may take a while... | 2013-09-11 06:59:04 HD Request # 3 - Requesting a total of 7 days and 0 seconds. | 2013-09-11 06:59:04 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2013-09-11 06:59:04 HD Request # 3 - Requesting 1 Day of data at 1 min with ending Date-Time at 2013-09-05 08:09:04 for FIVE | 2013-09-11 06:59:04 Symbol Error: FIVE is unknown, unavailable, or improperly formatted. | 2013-09-11 06:59:04 Symbol Error: FIVE is unknown, unavailable, or improperly formatted. | 2013-09-11 06:59:05 Message from IB: The contract description specified for FIVE is ambiguous.. IB Error Code: 200. Request ID: 7. | 2013-09-11 06:59:05 Historical Data Symbol Error: FIVE is unknown, unavailable, or improperly formatted. | 2013-09-11 06:59:05 HD Request # 3 - Error downloading historical Intraday data for FIVE. The symbol is unknown to the server. | 2013-09-11 06:59:05 HD Request # 3 - Received 0 records and wrote 0 records for FIVE | 2013-09-11 06:59:05 HD Request # 3 - Intraday download COMPLETE for FIVE | 2013-09-11 06:59:05 Real-time intraday chart data file updates started for FIVE | 2013-09-11 06:59:05 Message from IB: No historical data query found for ticker id:7. IB Error Code: 366. Request ID: 7. | 2013-09-11 06:59:05 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FIVE-STK-SMART.scid | 2013-09-11 06:59:18 Starting updates for: FIVE-STK-SMART | 2013-09-11 06:59:19 Subscribing to real-time True Data for symbol: FIVE SecType: STK Exchange: SMART Currency: USD | 2013-09-11 06:59:19 Subscribing to symbol: FIVE SecType: STK Expiry: Exchange: SMART Currency: USD Multiplier: | 2013-09-11 06:59:19 HD Request # 4 - Downloading Intraday chart data for FIVE-STK-SMART to the file FIVE-STK-SMART.scid. Service: ib | 2013-09-11 06:59:19 Compressing file: C:\SierraChart\Data\FIVE-STK-SMART.scid. This may take a while... | 2013-09-11 06:59:19 HD Request # 4 - Requesting a total of 7 days and 0 seconds. | 2013-09-11 06:59:19 HD Request # 4 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2013-09-11 06:59:19 HD Request # 4 - Requesting 1 Day of data at 1 min with ending Date-Time at 2013-09-05 08:09:19 for FIVE-STK-SMART | 2013-09-11 06:59:19 Symbol Error: FIVE-STK-SMART is unknown, unavailable, or improperly formatted. | 2013-09-11 06:59:19 Symbol Error: FIVE-STK-SMART is unknown, unavailable, or improperly formatted. | 2013-09-11 06:59:19 Message from IB: The contract description specified for FIVE is ambiguous.. IB Error Code: 200. Request ID: 10. | 2013-09-11 06:59:19 Historical Data Symbol Error: FIVE-STK-SMART is unknown, unavailable, or improperly formatted. | 2013-09-11 06:59:19 HD Request # 4 - Error downloading historical Intraday data for FIVE-STK-SMART. The symbol is unknown to the server. | 2013-09-11 06:59:19 HD Request # 4 - Received 0 records and wrote 0 records for FIVE-STK-SMART | 2013-09-11 06:59:19 HD Request # 4 - Intraday download COMPLETE for FIVE-STK-SMART | 2013-09-11 06:59:19 Real-time intraday chart data file updates started for FIVE-STK-SMART | 2013-09-11 06:59:19 Message from IB: No historical data query found for ticker id:10. IB Error Code: 366. Request ID: 10. | 2013-09-11 06:59:19 |
| [2013-09-11 15:12:23] |
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We tried this symbol and it is recognized, but we did not get any historical data: FIVE-STK-NSX-USD Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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