Support Board
Date/Time: Sun, 24 Nov 2024 04:43:17 +0000
CTS problem loading symbols yg/yi
View Count: 1552
| [2013-09-10 04:35:17] |
| N!co - Posts: 140 |
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Hi, I dubble cheaked with my broker, I should have access to YG/YI symbols, yet I am unable to get data Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\3\Data\ECBT_C-YG-ECBT_CFYG 131200000F.scid | 2013-09-10 05:39:26 Starting updates for: ECBT_C-YG-ECBT_CFYG 131200000F | 2013-09-10 05:39:26 Symbol Error: ECBT_C-YG-ECBT_CFYG 131200000F is unknown, unavailable, or improperly formatted. CTS FIX: Symbol format needs to be [contract].[market].[exchange]. | 2013-09-10 05:39:26 HD Request # 52 - Downloading Intraday chart data for ECBT_C-YG-ECBT_CFYG 131200000F to the file ECBT_C-YG-ECBT_CFYG 131200000F.scid. Service: cts | 2013-09-10 05:39:26 HD Request # 52 - Error downloading historical Intraday data for ECBT_C-YG-ECBT_CFYG 131200000F. CTS Historical FIX Session. Invalid symbol format. Needs to be [contract].[market].[exchange]. | 2013-09-10 05:39:26 HD Request # 52 - Received 0 records and wrote 0 records for ECBT_C-YG-ECBT_CFYG 131200000F | 2013-09-10 05:39:26 HD Request # 52 - Intraday download COMPLETE for ECBT_C-YG-ECBT_CFYG 131200000F | 2013-09-10 05:39:26 Real-time intraday chart data file updates started for ECBT_C-YG-ECBT_CFYG 131200000F | 2013-09-10 05:39:26 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\3\Data\ECBT_C-YI-ECBT_CFYI 130900000F.scid | 2013-09-10 06:33:48 Starting updates for: ECBT_C-YI-ECBT_CFYI 130900000F | 2013-09-10 06:33:48 Symbol Error: ECBT_C-YI-ECBT_CFYI 130900000F is unknown, unavailable, or improperly formatted. CTS FIX: Symbol format needs to be [contract].[market].[exchange]. | 2013-09-10 06:33:48 HD Request # 53 - Downloading Intraday chart data for ECBT_C-YI-ECBT_CFYI 130900000F to the file ECBT_C-YI-ECBT_CFYI 130900000F.scid. Service: cts | 2013-09-10 06:33:48 Compressing file: C:\SierraChart\3\Data\ECBT_C-YI-ECBT_CFYI 130900000F.scid. This may take a while... | 2013-09-10 06:33:48 HD Request # 53 - Error downloading historical Intraday data for ECBT_C-YI-ECBT_CFYI 130900000F. CTS Historical FIX Session. Invalid symbol format. Needs to be [contract].[market].[exchange]. | 2013-09-10 06:33:48 HD Request # 53 - Received 0 records and wrote 0 records for ECBT_C-YI-ECBT_CFYI 130900000F | 2013-09-10 06:33:48 HD Request # 53 - Intraday download COMPLETE for ECBT_C-YI-ECBT_CFYI 130900000F | 2013-09-10 06:33:48 Real-time intraday chart data file updates started for ECBT_C-YI-ECBT_CFYI 130900000F | 2013-09-10 06:33:48 |
| [2013-09-10 05:46:49] |
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You are using the old symbol format. To make sure you only see the new symbols, go to Global Settings >> Symbol Settings. Press to Full Reset button. Wait for the Symbols list to fill and then press OK. After this open charts through File >> Find Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-10 13:14:44] |
| N!co - Posts: 140 |
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thx, solved
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