Support Board
Date/Time: Thu, 16 Jan 2025 08:39:49 +0000
Hidden chart
View Count: 1116
| [2017-10-15 22:25:45] |
| User976133 - Posts: 38 |
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I have a chartbokk which has 3 charts tiled vertically. When I minimize the chartbook, or reopen it, one of the charts opens in a minimized state. Minor, but annoying. I have hit restore in a minimized state, and it pops back. I have saved the chartbook with all 3 charts in their expanded state, but the one chart keeps going to a minimized state. Any thought on what I might be missing? Thanks |
| [2017-10-15 23:17:58] |
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It is hard for us to comment on this because we would have to see exactly what you are doing. What do you mean by "minimize the Chartbook"? That is not even possible. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-15 23:30:55] |
| User976133 - Posts: 38 |
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Minimize SierraCharts instead of chartbook. Also found that when I have more than one chartbook open and switch to another chartbook and then switch nack, the graph is minimized. |
| [2017-10-15 23:50:55] |
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We see you are running an older version of Sierra Chart. Update following these instructions: Software Download: Fast Update There is no way we can answer a question like this in relation to an old version because it it differs from the current code base and we are not even using it ourselves. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-16 00:11:36] |
| User976133 - Posts: 38 |
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Updated to version 1623 - no change
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| [2017-10-16 06:05:18] |
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We really have to get the Chartbook from you to test this. Provide it here by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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