Support Board
Date/Time: Sun, 24 Nov 2024 05:22:33 +0000
Sierra/Rithmic Live trades executed still losing data feed
View Count: 1355
| [2013-09-09 16:43:06] |
| User57124 - Posts: 48 |
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I use both Sierra and another platform execute thru other platform, i was informed by sierra tech weeks ago that Sierra would start seeing my live trades and then i would be able to stay connected to data feed thru Sierra. please research this for me. i have had 7 live trades still losing connection with Sierra. Many thx in advance,thoughts?
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| [2013-09-09 16:46:14] |
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You are on version 1002 which will not detect this. You have to update to the current version with Help >> Download Current Version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-09 16:47:27] |
| User57124 - Posts: 48 |
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ty I will update |
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