Support Board
Date/Time: Thu, 16 Jan 2025 05:51:34 +0000
Cannot connect to YM
View Count: 628
| [2017-10-10 14:44:26] |
| User68076 - Posts: 1 |
|
Software version: 1605 | 2017-10-10 09:37:54 Usage end date: 2018-01-12 | 2017-10-10 09:37:54 Enabled for: Advanced Features. | 2017-10-10 09:37:54 Enabled for: Advanced Features 2. | 2017-10-10 09:37:54 Enabled for: Sierra Chart Historical Data Service. | 2017-10-10 09:37:54 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-10-10 09:37:54 Enabled for: INDEXES_DATA_BARCHART | 2017-10-10 09:37:54 Enabled for: CME with Market Depth for nonprofessional Trading accounts | 2017-10-10 09:37:54 Received 1 data feed usernames. | 2017-10-10 09:37:54 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-10-10 09:37:54 Current selected Data/Trading service: SC Data - All Services | 2017-10-10 09:37:54 Chart Update Interval: 500 | 2017-10-10 09:37:54 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-10-10 09:37:54 2017-10-10 16:37:54 Local computer time | 2017-10-10 09:37:54 2017-10-10 14:37:54 Local computer time in UTC | 2017-10-10 09:37:54 2017-10-10 09:37:54 Local computer time in SC Time Zone | 2017-10-10 09:37:54 2017-10-10 14:10:52 Server time in UTC | 2017-10-10 09:37:54 Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-10-10 09:37:54 Program path: C:\SierraChart\ | 2017-10-10 09:37:54 Data Files path: C:\SierraChart\Data\ | 2017-10-10 09:37:54 OS Version Number: 6.1 | 2017-10-10 09:37:54 Locale Setting: C | 2017-10-10 09:37:54 Other symobls as ES or NQ I can connect normally. Thanks Michal |
 Screen Shot 2017-10-10 at 16.35.49.png / V - Attached On 2017-10-10 14:42:25 UTC - Size: 27.34 KB - 194 views Attachment Deleted. |
| [2017-10-10 15:51:29] |
| |
|
You have the "CME with Market Depth for nonprofessional Trading accounts" exchange option enabled: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Exchanges That Exchange option does not include the "CBOTM" symbols: https://www.sierrachart.com/index.php?page=doc/SierraChart_RealTime_And_Historical_Symbols.php&SymbolsPage=Futures#CBOTM To get Real-Time data for the YM, you will need to enable an exchange option that includes the "CBOTM" symbols, such as the CBOT with Market Depth for nonprofessional Trading accounts or Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts (provided that you have a trading account with a supported service) Sierra Chart Support Date Time Of Last Edit: 2017-10-10 15:52:43
|
To post a message in this thread, you need to log in with your Sierra Chart account: