Support Board
Date/Time: Fri, 17 Jan 2025 20:32:46 +0000
[User Discussion] - Audio Alert not playing the sound I selected
View Count: 1163
| [2017-10-06 16:46:45] |
| User172040 - Posts: 70 |
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Hi, I'm trying to personalize my Audio Alerts. I recorded my voice with the commands as a .wav file and dropped these files in the SC AlertSounds folder (attached). Then I try to configure the audio settings by selecting the file. However, when I click 'Test Sound' I get a default sound and not the audio I recorded. When I test the recorded audio that I recorded in my personal media player I can hear the recording but for some reason the SC does not pick it up. Any ideas please?
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 Audio Alert Settings.PNG / V - Attached On 2017-10-06 16:46:33 UTC - Size: 20.54 KB - 364 views Audio Alert in SC Folder.PNG / V - Attached On 2017-10-06 16:46:38 UTC - Size: 56.41 KB - 346 views |
| [2017-10-06 17:55:56] |
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However, when I click 'Test Sound' I get a default sound and not the audio I recorded For reasons which we do not know, your own custom sound files are not compatible. We cannot provide any further help with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-06 17:56:18
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| [2017-10-06 18:19:06] |
| Xfanman1 - Posts: 320 |
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Is it possible they aren't really .wav files but you just named them that? Are .wav files the default for your recording program? Just a thought....Scott |
| [2017-12-21 11:28:22] |
| aknsyu71@gmail - Posts: 54 |
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For reasons which we do not know, your own custom sound files are not compatible.
This was the problem in my case. My own custom made text to speach WAV files would play as the default sound untill I re-encoded them with VLCplayer. Check your WAV files. |
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