Support Board
Date/Time: Thu, 16 Jan 2025 05:31:11 +0000
Global profit loss management issues.
View Count: 1236
| [2017-10-05 19:07:55] |
| User48557 - Posts: 138 |
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When i hit my daily stop limit with a OCO stop limit bracket on the trade using "Global profit loss management" . My open orders get cancelled but i stay in my position. The trade does not flatten. I have to manually flatten the position through my broker. Then as you can see it still says i am in my position. My question is why does it not flatten me out of my trade? It only takes away the open oco orders. This basically makes "global profit loss management" tool useless. Is there a way it can actually flatten my trade as well? |
sn.PNG| [2017-10-05 19:34:32] |
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Our conclusion at this point is that the market order to flatten the position was rejected. Or there was not an actual reported Position from CQG to begin with. Follow through the instructions here to provide us additional information and also the Trade Activity Log file: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis Just provide as much information as you can. There is no additional cost for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-05 19:34:58
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| [2017-10-05 21:47:08] |
| User48557 - Posts: 138 |
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F.US.NGEX17 Natural Gas (Globex): November 2017 (Nov17) = "symbol" * = Trading account identifier with trading service = "account number" October 5th 2017. 9:32 AM - 10:33 AM Central Chicago time The Global profit/loss management tool triggered a few minutes after 9:32 AM. I held the trade and got out through my broker at 10:33 AM. 35906,35907,35908,35909,35910,35911,35912,35913,35914,35915,35916,35917 = "service order ID" In the "Global Profit/Loss Management" tool I have it set so my account Flattens positions when loss rules are met. My loss rule was set to -400.00 . I had a (OCO 2TargetsWithBEStop) Bracket on my trade for all 4 contracts. When my daily loss limit was met the Brackets immediately disappeared. Then i was stuck in my position and i had to exit the trade through my broker. The problem is that the position did not flatten like the functions says it would do. The only thing that happens is my stop limit brackets go away . When i tested this on Simulation the position flattens and the brackets go away. When i use this tool "live" It does not flatten my position. Date Time Of Last Edit: 2017-10-06 01:33:50
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| [2017-10-06 01:32:34] |
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Below are the relevant orders: ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID Note PositionQuantity FillExecutionServiceID HighDuringPosition LowDuringPosition The market order to flatten the Position was sent. And was rejected by CQG for the reason underlined.Order 2017-10-05 09:35:31.959 F.US.NGEX17 Global Flatten all Positions 35917 Market 4 Buy Order Sent * Close -4 Order 2017-10-05 09:35:32.005 F.US.NGEX17 CQG order update (Rejected). Info: Insufficient margin Available margin: USD2073 Used margin: USD1980 Total portfolio margin including this order: USD3465 This order increases margin by USD1485 35917 1575571601 Market 4 Buy Error * Close -4 Next time to solve this problem enable this: Global Trade Settings Windows: Hold Market Order Until Pending Cancel Orders Are Confirmed (Global Settings >> General Trade Settings >> General) We will add this to the documentation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-06 01:33:35
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