Support Board
Date/Time: Thu, 16 Jan 2025 04:37:56 +0000
failed to download historical data
View Count: 877
| [2017-10-04 17:35:52] |
| User568229 - Posts: 2 |
|
Hi SC Team, After opening SC I can not download the historical data "download failed". I have already tried to fix it, may have picked the wrong help topic. Reading Internal Order ID file. | 2017-10-04 13:11:12 Reading Trade Orders file. | 2017-10-04 13:11:12 Reading Trade Positions file. | 2017-10-04 13:11:12 Listening on UDP port 22903. | 2017-10-04 13:11:12 Software version: 1615 | 2017-10-04 13:11:12 Usage end date: 2018-01-13 | 2017-10-04 13:11:12 Enabled for: Advanced Features. | 2017-10-04 13:11:12 Enabled for: Advanced Features 2. | 2017-10-04 13:11:12 Enabled for: Sierra Chart Historical Data Service. | 2017-10-04 13:11:12 Allow Support for Sierra Chart Data Feeds is disabled. | 2017-10-04 13:11:12 Current selected Data/Trading service: CQG FIX Trading | 2017-10-04 13:11:12 Chart Update Interval: 500 | 2017-10-04 13:11:12 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-10-04 13:11:12 2017-10-04 13:11:16 Local computer time | 2017-10-04 13:11:12 2017-10-04 17:11:16 Local computer time in UTC | 2017-10-04 13:11:12 2017-10-04 13:11:16 Local computer time in SC Time Zone | 2017-10-04 13:11:12 2017-10-04 17:11:16 Server time in UTC | 2017-10-04 13:11:12 Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-10-04 13:11:12 Program path: C:\SierraChart\ | 2017-10-04 13:11:12 Data Files path: C:\SierraChart\Data\ | 2017-10-04 13:11:12 OS Version Number: 6.1 | 2017-10-04 13:11:12 Locale Setting: C | 2017-10-04 13:11:12 Created the DTC Protocol server. | 2017-10-04 13:11:12 DTC Protocol Server listening on port 11099. | 2017-10-04 13:11:12 Created the DTC Protocol historical data server. | 2017-10-04 13:11:12 HD Server Manager | Listening on port 11098 | 2017-10-04 13:11:12 Checking for new symbol settings for service code cqg | 2017-10-04 13:11:12 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-10-04 13:11:12 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2017-10-04 13:11:12 Received 5 login tokens. | 2017-10-04 13:11:18 Symbol settings are up-to-date for cqg | 2017-10-04 13:11:18 HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2017-10-04 13:11:18 HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2017-10-04 13:11:18 HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2017-10-04 13:11:22 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-10-04 13:11:22 HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2017-10-04 13:11:22 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2017-10-04 13:11:22 HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2017-10-04 13:11:22 HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-04 13:11:22 HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2017-10-04 13:11:22 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-10-04 13:11:22 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-04 13:11:22 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-10-04 13:11:22 HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2017-10-04 13:11:24 HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2017-10-04 13:11:24 HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2017-10-04 13:11:24 HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-04 13:11:24 HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2017-10-04 13:11:24 Files to Open on Start up | Opening file: Chartbook-NOFT-ES-v2_cal.cht | 2017-10-04 13:11:25 SPC5 1 Min #3 | Reloading chart. | 2017-10-04 13:11:25 SPC5 1 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\SPC5.scid | 2017-10-04 13:11:25 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-10-04 13:11:26 CQG FIX socket (6) | Creating socket. Using TLS 1.2. | 2017-10-04 13:11:26 CQG FIX socket (6) | Connecting to IP: 208.48.16.214. | 2017-10-04 13:11:26 CQG FIX: Sending the Logon message. | 2017-10-04 13:11:27 CQG FIX Trading | Connected to trading server. | 2017-10-04 13:11:27 CQG FIX Trading | Connecting to server api.cqg.com | 2017-10-04 13:11:27 CQG WebSocket | Connecting to WebSocket server. | 2017-10-04 13:11:27 CQG FIX | FCM name: Mirus | 2017-10-04 13:11:28 CQG WebSocket socket (7) | Creating socket. Using TLS 1.2. | 2017-10-04 13:11:28 CQG WebSocket socket (7) | Connecting to IP: 195.166.124.165. | 2017-10-04 13:11:28 CQG WebSocket | Opening WebSocket. | 2017-10-04 13:11:28 CQG WebSocket | Sending WebSocket handshake. | 2017-10-04 13:11:28 CQG WebSocket | Received WebSocket handshake acknowledgment. | 2017-10-04 13:11:29 CQG WebSocket | Web socket state is now open. | 2017-10-04 13:11:29 CQG FIX Trading | WebSocket connected. | 2017-10-04 13:11:29 CQG FIX Trading | Sending market data logon message. | 2017-10-04 13:11:29 CQG FIX Trading | Logon successful. Session Token = eezBtZt8RzjMcXh8vJFcv2tCdso3kUCDcsnbTrXEwpYYpL23s0c07LjQyL7QkaU8uGvp3QIsMCH | 2017-10-04 13:11:29 CQG FIX Trading | Connected to data and trading server. | 2017-10-04 13:11:29 CQG FIX Trading | Starting real-time market data updates for: SPC5. ID: 1 | 2017-10-04 13:11:29 CQG FIX Trading | Sending symbol resolution request for SPC5. ID: 443428 | 2017-10-04 13:11:29 CQG FIX Trading | Requesting security definition data for: SPC5. ID: 1 | 2017-10-04 13:11:29 CQG FIX Trading | Using primary service for historical data for SPC5 | 2017-10-04 13:11:29 Intraday data recording state for symbol SPC5 is set to download 'Pending'. | 2017-10-04 13:11:29 Delaying start of download for SPC5 | 2017-10-04 13:11:29 CQG FIX Trading | Received symbol resolution report for symbol X.US.SPC5. Search Symbol: SPC5. Request ID: 443428. Contract ID: 1. | 2017-10-04 13:11:30 Symbol Error - SPC5 is unknown, unavailable, or improperly formatted. Exact match not found for symbol SPC5 | 2017-10-04 13:11:30 HD Request # 2 | Downloading Intraday chart data for SPC5 to the file SPC5.scid. Service: cqg | 2017-10-04 13:11:30 HD Request # 2 | Download start date-time: 2017-04-01 13:11:30.000 | 2017-10-04 13:11:30 HD Request # 2 | Error downloading historical Intraday data for SPC5. The symbol is unknown to the server. | 2017-10-04 13:11:30 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for SPC5 | 2017-10-04 13:11:30 HD Request # 2 | Intraday download COMPLETE for SPC5. Completion time: 0s. Unique request ID: 1 | 2017-10-04 13:11:30 Removed historical data download ID 1 | 2017-10-04 13:11:30 Real-time Intraday chart data file updates started for SPC5 | 2017-10-04 13:11:30 Intraday chart data file opened for SPC5 | 2017-10-04 13:11:30 F.US.EPZ18 1 Min #1 | Reloading chart. | 2017-10-04 13:16:14 F.US.EPZ18 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPZ18.scid | 2017-10-04 13:16:14 'Allow Support for Sierra Chart Data Feeds' is disabled. The F.US.EP?## pattern/symbol will not use the SC Exchange Data Feed. | 2017-10-04 13:16:15 CQG FIX Trading | Starting real-time market data updates for: F.US.EPZ18. ID: 2 | 2017-10-04 13:16:15 CQG FIX Trading | Sending symbol resolution request for F.US.EPZ18. ID: 443429 | 2017-10-04 13:16:15 CQG FIX Trading | Requesting security definition data for: F.US.EPZ18. ID: 2 | 2017-10-04 13:16:15 Intraday data recording state for symbol F.US.EPZ18 is set to download 'Pending'. | 2017-10-04 13:16:15 Delaying start of download for F.US.EPZ18 | 2017-10-04 13:16:15 CQG FIX Trading | Received symbol resolution report for symbol F.US.EPZ8. Search Symbol: F.US.EPZ18. Request ID: 443429. Contract ID: 2. | 2017-10-04 13:16:15 CQG FIX Trading | Requesting market data for F.US.EPZ18 | 2017-10-04 13:16:15 Delaying start of download for F.US.EPZ18 | 2017-10-04 13:16:16 HD Request # 3 | Downloading Intraday chart data for F.US.EPZ18 to the file F.US.EPZ18.scid. Service: cqg | 2017-10-04 13:16:20 HD Request # 3 | Download start date-time: 2017-04-01 13:16:20.000 | 2017-10-04 13:16:20 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2017-10-04 13:16:20 Socket (9) | Creating socket. | 2017-10-04 13:16:20 Socket (9) | Connecting to IP: 192.81.56.146. | 2017-10-04 13:16:20 HD Request # 3 | Setting DTC encoding to Binary VLS | 2017-10-04 13:16:21 HD Request # 3 | Sending historical data logon request message. | 2017-10-04 13:16:21 HD Request # 3 | Requesting Intraday data. Start date-time: 2017-04-01 13:16:20. Record interval: 0. Symbol: F.US.EPZ18 | 2017-10-04 13:16:21 Socket (9) | Initiating close of socket by core. | 2017-10-04 13:16:21 HD Request # 3 | Error downloading historical Intraday data for F.US.EPZ18. Historical data file not available for symbol. | 2017-10-04 13:16:21 Socket (9) | Shutdown started. Waiting for graceful close. | 2017-10-04 13:16:21 Historical data download thread signaled to stop. | 2017-10-04 13:16:21 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.EPZ18 | 2017-10-04 13:16:21 HD Request # 3 | Intraday download COMPLETE for F.US.EPZ18. Completion time: 1s. Unique request ID: 2 | 2017-10-04 13:16:21 Removed historical data download ID 2 | 2017-10-04 13:16:21 Real-time Intraday chart data file updates started for F.US.EPZ18 | 2017-10-04 13:16:21 Intraday chart data file opened for F.US.EPZ18 | 2017-10-04 13:16:21 Socket (9) | Socket gracefully closed by remote side. | 2017-10-04 13:16:21 Socket (9) | Closed. | 2017-10-04 13:16:21 File >> Disconnect selected. | 2017-10-04 13:18:00 CQG FIX: DisconnectFIX called. | 2017-10-04 13:18:00 CQG FIX: Sending a Logout message. | 2017-10-04 13:18:00 CQG FIX Trading | Sending Web API Logoff message. | 2017-10-04 13:18:00 CQG WebSocket socket (7) | Adding bytes from final send buffer from buffered socket: 17 | 2017-10-04 13:18:00 CQG WebSocket socket (7) | Initiating close of socket by core. | 2017-10-04 13:18:00 CQG WebSocket | WebSocket closed. | 2017-10-04 13:18:00 CQG WebSocket socket (7) | Sending bytes from final send buffer: 17 | 2017-10-04 13:18:00 CQG FIX Trading | WebSocket closed. | 2017-10-04 13:18:00 CQG WebSocket socket (7) | Write in progress. Shutdown being delayed. | 2017-10-04 13:18:00 CQG FIX Trading | Disconnected. | 2017-10-04 13:18:00 CQG WebSocket socket (7) | Write has completed. Shutdown being performed. | 2017-10-04 13:18:00 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-10-04 13:18:00 CQG WebSocket socket (7) | Shutdown started. Waiting for graceful close. | 2017-10-04 13:18:00 CQG FIX socket (6) | Initiating close of socket by core. | 2017-10-04 13:18:00 CQG FIX: Disconnected. | 2017-10-04 13:18:00 CQG FIX socket (6) | Shutdown started. Waiting for graceful close. | 2017-10-04 13:18:00 CQG FIX socket (6) | Socket gracefully closed by remote side. | 2017-10-04 13:18:00 CQG FIX socket (6) | Closed. | 2017-10-04 13:18:00 CQG WebSocket socket (7) | Socket gracefully closed by remote side. | 2017-10-04 13:18:00 CQG WebSocket socket (7) | Closed. | 2017-10-04 13:18:00 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-10-04 13:18:03 CQG FIX socket (10) | Creating socket. Using TLS 1.2. | 2017-10-04 13:18:03 CQG FIX socket (10) | Connecting to IP: 208.48.16.214. | 2017-10-04 13:18:03 CQG FIX: Sending the Logon message. | 2017-10-04 13:18:03 CQG FIX Trading | Connected to trading server. | 2017-10-04 13:18:04 CQG FIX Trading | Connecting to server api.cqg.com | 2017-10-04 13:18:04 CQG WebSocket | Connecting to WebSocket server. | 2017-10-04 13:18:04 CQG FIX | FCM name: Mirus | 2017-10-04 13:18:04 CQG WebSocket socket (11) | Creating socket. Using TLS 1.2. | 2017-10-04 13:18:04 CQG WebSocket socket (11) | Connecting to IP: 195.166.124.165. | 2017-10-04 13:18:04 CQG WebSocket | Opening WebSocket. | 2017-10-04 13:18:04 CQG WebSocket | Sending WebSocket handshake. | 2017-10-04 13:18:04 CQG WebSocket | Received WebSocket handshake acknowledgment. | 2017-10-04 13:18:05 CQG WebSocket | Web socket state is now open. | 2017-10-04 13:18:05 CQG FIX Trading | WebSocket connected. | 2017-10-04 13:18:05 CQG FIX Trading | Sending market data logon message. | 2017-10-04 13:18:05 CQG FIX Trading | Logon successful. Session Token = 4MqAOwJzdLvlmmoql7DWgrJDvHGhBLCS0iLma521glgQLkiOsG6V9wq+46xLGsBQ6sUzONp0nXR | 2017-10-04 13:18:06 CQG FIX Trading | Connected to data and trading server. | 2017-10-04 13:18:06 'Allow Support for Sierra Chart Data Feeds' is disabled. The F.US.EP?## pattern/symbol will not use the SC Exchange Data Feed. | 2017-10-04 13:18:06 CQG FIX Trading | Starting real-time market data updates for: F.US.EPZ18. ID: 1 | 2017-10-04 13:18:06 CQG FIX Trading | Sending symbol resolution request for F.US.EPZ18. ID: 443430 | 2017-10-04 13:18:06 CQG FIX Trading | Requesting security definition data for: F.US.EPZ18. ID: 1 | 2017-10-04 13:18:06 Intraday data recording state for symbol F.US.EPZ18 is set to download 'Pending'. | 2017-10-04 13:18:06 Delaying start of download for F.US.EPZ18 | 2017-10-04 13:18:06 CQG FIX Trading | Received symbol resolution report for symbol F.US.EPZ8. Search Symbol: F.US.EPZ18. Request ID: 443430. Contract ID: 1. | 2017-10-04 13:18:06 CQG FIX Trading | Requesting market data for F.US.EPZ18 | 2017-10-04 13:18:06 Delaying start of download for F.US.EPZ18 | 2017-10-04 13:18:07 HD Request # 4 | Downloading Intraday chart data for F.US.EPZ18 to the file F.US.EPZ18.scid. Service: cqg | 2017-10-04 13:18:11 HD Request # 4 | Download start date-time: 2017-04-01 13:18:10.000 | 2017-10-04 13:18:11 HD Request # 4 | Using server: ds3.sierracharts.com port 10150 | 2017-10-04 13:18:11 Socket (12) | Creating socket. | 2017-10-04 13:18:11 Socket (12) | Connecting to IP: 65.182.172.42. | 2017-10-04 13:18:11 HD Request # 4 | Setting DTC encoding to Binary VLS | 2017-10-04 13:18:12 HD Request # 4 | Sending historical data logon request message. | 2017-10-04 13:18:12 HD Request # 4 | Requesting Intraday data. Start date-time: 2017-04-01 13:18:10. Record interval: 0. Symbol: F.US.EPZ18 | 2017-10-04 13:18:12 Socket (12) | Initiating close of socket by core. | 2017-10-04 13:18:12 Socket (12) | Shutdown started. Waiting for graceful close. | 2017-10-04 13:18:12 HD Request # 4 | Error downloading historical Intraday data for F.US.EPZ18. Historical data file not available for symbol. | 2017-10-04 13:18:12 Historical data download thread signaled to stop. | 2017-10-04 13:18:12 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.EPZ18 | 2017-10-04 13:18:12 HD Request # 4 | Intraday download COMPLETE for F.US.EPZ18. Completion time: 2s. Unique request ID: 3 | 2017-10-04 13:18:12 Removed historical data download ID 3 | 2017-10-04 13:18:12 Real-time Intraday chart data file updates started for F.US.EPZ18 | 2017-10-04 13:18:12 Intraday chart data file opened for F.US.EPZ18 | 2017-10-04 13:18:12 Socket (12) | Socket gracefully closed by remote side. | 2017-10-04 13:18:13 Socket (12) | Closed. | 2017-10-04 13:18:13 Intraday data recording state for symbol F.US.EPZ18 is set to download 'Pending'. | 2017-10-04 13:26:45 Reloading all charts with filename: F.US.EPZ18.scid | 2017-10-04 13:26:45 HD Request # 5 | Downloading Intraday chart data for F.US.EPZ18 to the file F.US.EPZ18.scid. Service: cqg | 2017-10-04 13:26:45 HD Request # 5 | Download start date-time: 2017-04-01 13:26:44.000 | 2017-10-04 13:26:45 HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2017-10-04 13:26:45 Socket (15) | Creating socket. | 2017-10-04 13:26:45 Socket (15) | Connecting to IP: 192.81.56.146. | 2017-10-04 13:26:45 F.US.EPZ18 1 Min #1 | Reloading chart. | 2017-10-04 13:26:45 F.US.EPZ18 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPZ18.scid | 2017-10-04 13:26:45 HD Request # 5 | Setting DTC encoding to Binary VLS | 2017-10-04 13:26:45 HD Request # 5 | Sending historical data logon request message. | 2017-10-04 13:26:45 HD Request # 5 | Requesting Intraday data. Start date-time: 2017-04-01 13:26:44. Record interval: 0. Symbol: F.US.EPZ18 | 2017-10-04 13:26:45 Socket (15) | Initiating close of socket by core. | 2017-10-04 13:26:46 HD Request # 5 | Error downloading historical Intraday data for F.US.EPZ18. Historical data file not available for symbol. | 2017-10-04 13:26:46 Historical data download thread signaled to stop. | 2017-10-04 13:26:46 HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.EPZ18 | 2017-10-04 13:26:46 HD Request # 5 | Intraday download COMPLETE for F.US.EPZ18. Completion time: 1s. Unique request ID: 4 | 2017-10-04 13:26:46 Removed historical data download ID 4 | 2017-10-04 13:26:46 Real-time Intraday chart data file updates started for F.US.EPZ18 | 2017-10-04 13:26:46 Intraday chart data file opened for F.US.EPZ18 | 2017-10-04 13:26:46 Socket (15) | Shutdown started. Waiting for graceful close. | 2017-10-04 13:26:46 Socket (15) | Socket gracefully closed by remote side. | 2017-10-04 13:26:46 Socket (15) | Closed. | 2017-10-04 13:26:46 F.US.EPZ18 5 Min #1 | Reloading chart. | 2017-10-04 13:30:08 F.US.EPZ18 5 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPZ18.scid | 2017-10-04 13:30:08 File >> Disconnect selected. | 2017-10-04 13:30:15 CQG FIX: DisconnectFIX called. | 2017-10-04 13:30:15 CQG FIX: Sending a Logout message. | 2017-10-04 13:30:15 CQG FIX Trading | Sending Web API Logoff message. | 2017-10-04 13:30:15 CQG WebSocket socket (11) | Adding bytes from final send buffer from buffered socket: 17 | 2017-10-04 13:30:15 CQG WebSocket socket (11) | Initiating close of socket by core. | 2017-10-04 13:30:15 CQG WebSocket | WebSocket closed. | 2017-10-04 13:30:15 CQG FIX Trading | WebSocket closed. | 2017-10-04 13:30:15 CQG WebSocket socket (11) | Sending bytes from final send buffer: 17 | 2017-10-04 13:30:15 CQG FIX Trading | Disconnected. | 2017-10-04 13:30:15 CQG WebSocket socket (11) | Write in progress. Shutdown being delayed. | 2017-10-04 13:30:15 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-10-04 13:30:15 CQG FIX socket (10) | Initiating close of socket by core. | 2017-10-04 13:30:15 CQG FIX: Disconnected. | 2017-10-04 13:30:15 CQG FIX socket (10) | Shutdown started. Waiting for graceful close. | 2017-10-04 13:30:15 CQG WebSocket socket (11) | Write has completed. Shutdown being performed. | 2017-10-04 13:30:15 CQG WebSocket socket (11) | Shutdown started. Waiting for graceful close. | 2017-10-04 13:30:15 CQG FIX socket (10) | Socket gracefully closed by remote side. | 2017-10-04 13:30:15 CQG FIX socket (10) | Closed. | 2017-10-04 13:30:15 CQG WebSocket socket (11) | Socket gracefully closed by remote side. | 2017-10-04 13:30:15 CQG WebSocket socket (11) | Closed. | 2017-10-04 13:30:15 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-10-04 13:30:17 CQG FIX socket (16) | Creating socket. Using TLS 1.2. | 2017-10-04 13:30:18 CQG FIX socket (16) | Connecting to IP: 208.48.16.214. | 2017-10-04 13:30:18 CQG FIX: Sending the Logon message. | 2017-10-04 13:30:18 CQG FIX Trading | Connected to trading server. | 2017-10-04 13:30:19 CQG FIX Trading | Connecting to server api.cqg.com | 2017-10-04 13:30:19 CQG WebSocket | Connecting to WebSocket server. | 2017-10-04 13:30:19 CQG FIX | FCM name: Mirus | 2017-10-04 13:30:19 CQG WebSocket socket (17) | Creating socket. Using TLS 1.2. | 2017-10-04 13:30:19 CQG WebSocket socket (17) | Connecting to IP: 195.166.124.165. | 2017-10-04 13:30:19 CQG WebSocket | Opening WebSocket. | 2017-10-04 13:30:20 CQG WebSocket | Sending WebSocket handshake. | 2017-10-04 13:30:20 CQG WebSocket | Received WebSocket handshake acknowledgment. | 2017-10-04 13:30:21 CQG WebSocket | Web socket state is now open. | 2017-10-04 13:30:21 CQG FIX Trading | WebSocket connected. | 2017-10-04 13:30:21 CQG FIX Trading | Sending market data logon message. | 2017-10-04 13:30:21 CQG FIX Trading | Logon successful. Session Token = 6K/dHe6d80sb2h6W2YUhrocl7RIalVthxUiWDM8zLjI3z7g+Zyh6LHxipnFxCfHlQIc0BQY+2gU | 2017-10-04 13:30:21 CQG FIX Trading | Connected to data and trading server. | 2017-10-04 13:30:21 'Allow Support for Sierra Chart Data Feeds' is disabled. The F.US.EP?## pattern/symbol will not use the SC Exchange Data Feed. | 2017-10-04 13:30:21 CQG FIX Trading | Starting real-time market data updates for: F.US.EPZ18. ID: 1 | 2017-10-04 13:30:21 CQG FIX Trading | Sending symbol resolution request for F.US.EPZ18. ID: 443431 | 2017-10-04 13:30:21 CQG FIX Trading | Requesting security definition data for: F.US.EPZ18. ID: 1 | 2017-10-04 13:30:21 Intraday data recording state for symbol F.US.EPZ18 is set to download 'Pending'. | 2017-10-04 13:30:21 Delaying start of download for F.US.EPZ18 | 2017-10-04 13:30:21 CQG FIX Trading | Received symbol resolution report for symbol F.US.EPZ8. Search Symbol: F.US.EPZ18. Request ID: 443431. Contract ID: 1. | 2017-10-04 13:30:21 CQG FIX Trading | Requesting market data for F.US.EPZ18 | 2017-10-04 13:30:21 Delaying start of download for F.US.EPZ18 | 2017-10-04 13:30:22 HD Request # 6 | Downloading Intraday chart data for F.US.EPZ18 to the file F.US.EPZ18.scid. Service: cqg | 2017-10-04 13:30:26 HD Request # 6 | Download start date-time: 2017-04-01 13:30:26.000 | 2017-10-04 13:30:26 HD Request # 6 | Using server: ds3.sierracharts.com port 10150 | 2017-10-04 13:30:26 Socket (18) | Creating socket. | 2017-10-04 13:30:26 Socket (18) | Connecting to IP: 65.182.172.42. | 2017-10-04 13:30:26 HD Request # 6 | Setting DTC encoding to Binary VLS | 2017-10-04 13:30:26 HD Request # 6 | Sending historical data logon request message. | 2017-10-04 13:30:26 HD Request # 6 | Requesting Intraday data. Start date-time: 2017-04-01 13:30:26. Record interval: 0. Symbol: F.US.EPZ18 | 2017-10-04 13:30:27 Socket (18) | Initiating close of socket by core. | 2017-10-04 13:30:27 HD Request # 6 | Error downloading historical Intraday data for F.US.EPZ18. Historical data file not available for symbol. | 2017-10-04 13:30:27 Historical data download thread signaled to stop. | 2017-10-04 13:30:27 Socket (18) | Shutdown started. Waiting for graceful close. | 2017-10-04 13:30:27 HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.EPZ18 | 2017-10-04 13:30:27 HD Request # 6 | Intraday download COMPLETE for F.US.EPZ18. Completion time: 0s. Unique request ID: 5 | 2017-10-04 13:30:27 Removed historical data download ID 5 | 2017-10-04 13:30:27 Real-time Intraday chart data file updates started for F.US.EPZ18 | 2017-10-04 13:30:27 Intraday chart data file opened for F.US.EPZ18 | 2017-10-04 13:30:27 Socket (18) | Socket gracefully closed by remote side. | 2017-10-04 13:30:27 Socket (18) | Closed. | 2017-10-04 13:30:27 File >> Disconnect selected. | 2017-10-04 13:31:24 CQG FIX: DisconnectFIX called. | 2017-10-04 13:31:24 CQG FIX: Sending a Logout message. | 2017-10-04 13:31:24 CQG FIX Trading | Sending Web API Logoff message. | 2017-10-04 13:31:24 CQG WebSocket socket (17) | Adding bytes from final send buffer from buffered socket: 17 | 2017-10-04 13:31:24 CQG WebSocket socket (17) | Initiating close of socket by core. | 2017-10-04 13:31:24 CQG WebSocket | WebSocket closed. | 2017-10-04 13:31:24 CQG FIX Trading | WebSocket closed. | 2017-10-04 13:31:24 CQG FIX Trading | Disconnected. | 2017-10-04 13:31:24 CQG WebSocket socket (17) | Sending bytes from final send buffer: 17 | 2017-10-04 13:31:24 CQG WebSocket socket (17) | Write in progress. Shutdown being delayed. | 2017-10-04 13:31:24 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-10-04 13:31:24 CQG FIX socket (16) | Initiating close of socket by core. | 2017-10-04 13:31:24 CQG FIX: Disconnected. | 2017-10-04 13:31:24 CQG FIX socket (16) | Shutdown started. Waiting for graceful close. | 2017-10-04 13:31:24 CQG WebSocket socket (17) | Write has completed. Shutdown being performed. | 2017-10-04 13:31:24 CQG WebSocket socket (17) | Shutdown started. Waiting for graceful close. | 2017-10-04 13:31:24 CQG FIX socket (16) | Socket gracefully closed by remote side. | 2017-10-04 13:31:24 CQG FIX socket (16) | Closed. | 2017-10-04 13:31:24 CQG WebSocket socket (17) | Socket gracefully closed by remote side. | 2017-10-04 13:31:24 CQG WebSocket socket (17) | Closed. | 2017-10-04 13:31:24 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-10-04 13:31:27 CQG FIX socket (20) | Creating socket. Using TLS 1.2. | 2017-10-04 13:31:27 CQG FIX socket (20) | Connecting to IP: 208.48.16.214. | 2017-10-04 13:31:27 CQG FIX: Sending the Logon message. | 2017-10-04 13:31:28 CQG FIX Trading | Connected to trading server. | 2017-10-04 13:31:29 CQG FIX Trading | Connecting to server api.cqg.com | 2017-10-04 13:31:29 CQG WebSocket | Connecting to WebSocket server. | 2017-10-04 13:31:29 CQG WebSocket socket (21) | Creating socket. Using TLS 1.2. | 2017-10-04 13:31:29 CQG WebSocket socket (21) | Connecting to IP: 195.166.124.165. | 2017-10-04 13:31:29 CQG FIX | FCM name: Mirus | 2017-10-04 13:31:29 CQG WebSocket | Opening WebSocket. | 2017-10-04 13:31:29 CQG WebSocket | Sending WebSocket handshake. | 2017-10-04 13:31:29 CQG WebSocket | Received WebSocket handshake acknowledgment. | 2017-10-04 13:31:30 CQG WebSocket | Web socket state is now open. | 2017-10-04 13:31:30 CQG FIX Trading | WebSocket connected. | 2017-10-04 13:31:30 CQG FIX Trading | Sending market data logon message. | 2017-10-04 13:31:30 CQG FIX Trading | Logon successful. Session Token = omkSV21J1ub7Y+F+5f746dkNkad6Ojz7YjtVvZ0V/fg0snCXvHpuwNzy9dxu1w4CXhIBNxgQ68A | 2017-10-04 13:31:30 CQG FIX Trading | Connected to data and trading server. | 2017-10-04 13:31:30 'Allow Support for Sierra Chart Data Feeds' is disabled. The F.US.EP?## pattern/symbol will not use the SC Exchange Data Feed. | 2017-10-04 13:31:30 CQG FIX Trading | Starting real-time market data updates for: F.US.EPZ18. ID: 1 | 2017-10-04 13:31:30 CQG FIX Trading | Sending symbol resolution request for F.US.EPZ18. ID: 443432 | 2017-10-04 13:31:30 CQG FIX Trading | Requesting security definition data for: F.US.EPZ18. ID: 1 | 2017-10-04 13:31:30 Intraday data recording state for symbol F.US.EPZ18 is set to download 'Pending'. | 2017-10-04 13:31:30 Delaying start of download for F.US.EPZ18 | 2017-10-04 13:31:30 CQG FIX Trading | Received symbol resolution report for symbol F.US.EPZ8. Search Symbol: F.US.EPZ18. Request ID: 443432. Contract ID: 1. | 2017-10-04 13:31:30 CQG FIX Trading | Requesting market data for F.US.EPZ18 | 2017-10-04 13:31:30 Delaying start of download for F.US.EPZ18 | 2017-10-04 13:31:31 HD Request # 7 | Downloading Intraday chart data for F.US.EPZ18 to the file F.US.EPZ18.scid. Service: cqg | 2017-10-04 13:31:35 HD Request # 7 | Download start date-time: 2017-04-01 13:31:35.000 | 2017-10-04 13:31:35 HD Request # 7 | Using server: ds4.sierracharts.com port 10149 | 2017-10-04 13:31:35 Socket (22) | Creating socket. | 2017-10-04 13:31:35 Socket (22) | Connecting to IP: 192.81.56.146. | 2017-10-04 13:31:35 HD Request # 7 | Setting DTC encoding to Binary VLS | 2017-10-04 13:31:35 HD Request # 7 | Sending historical data logon request message. | 2017-10-04 13:31:35 HD Request # 7 | Requesting Intraday data. Start date-time: 2017-04-01 13:31:35. Record interval: 0. Symbol: F.US.EPZ18 | 2017-10-04 13:31:36 Socket (22) | Initiating close of socket by core. | 2017-10-04 13:31:36 HD Request # 7 | Error downloading historical Intraday data for F.US.EPZ18. Historical data file not available for symbol. | 2017-10-04 13:31:36 Socket (22) | Shutdown started. Waiting for graceful close. | 2017-10-04 13:31:36 Historical data download thread signaled to stop. | 2017-10-04 13:31:36 HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.EPZ18 | 2017-10-04 13:31:36 HD Request # 7 | Intraday download COMPLETE for F.US.EPZ18. Completion time: 1s. Unique request ID: 6 | 2017-10-04 13:31:36 Removed historical data download ID 6 | 2017-10-04 13:31:36 Real-time Intraday chart data file updates started for F.US.EPZ18 | 2017-10-04 13:31:36 Intraday chart data file opened for F.US.EPZ18 | 2017-10-04 13:31:36 Socket (22) | Socket gracefully closed by remote side. | 2017-10-04 13:31:36 Socket (22) | Closed. | 2017-10-04 13:31:36 Intraday data recording state for symbol F.US.EPZ18 is set to download 'Pending'. | 2017-10-04 13:32:53 Reloading all charts with filename: F.US.EPZ18.scid | 2017-10-04 13:32:53 HD Request # 8 | Downloading Intraday chart data for F.US.EPZ18 to the file F.US.EPZ18.scid. Service: cqg | 2017-10-04 13:32:53 HD Request # 8 | Download start date-time: 2017-04-01 13:32:52.000 | 2017-10-04 13:32:53 HD Request # 8 | Using server: ds3.sierracharts.com port 10150 | 2017-10-04 13:32:53 Socket (23) | Creating socket. | 2017-10-04 13:32:53 Socket (23) | Connecting to IP: 65.182.172.42. | 2017-10-04 13:32:53 F.US.EPZ18 5 Min #1 | Reloading chart. | 2017-10-04 13:32:53 F.US.EPZ18 5 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPZ18.scid | 2017-10-04 13:32:53 HD Request # 8 | Setting DTC encoding to Binary VLS | 2017-10-04 13:32:53 HD Request # 8 | Sending historical data logon request message. | 2017-10-04 13:32:53 HD Request # 8 | Requesting Intraday data. Start date-time: 2017-04-01 13:32:52. Record interval: 0. Symbol: F.US.EPZ18 | 2017-10-04 13:32:53 Socket (23) | Initiating close of socket by core. | 2017-10-04 13:32:54 HD Request # 8 | Error downloading historical Intraday data for F.US.EPZ18. Historical data file not available for symbol. | 2017-10-04 13:32:54 Historical data download thread signaled to stop. | 2017-10-04 13:32:54 Socket (23) | Shutdown started. Waiting for graceful close. | 2017-10-04 13:32:54 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.EPZ18 | 2017-10-04 13:32:54 HD Request # 8 | Intraday download COMPLETE for F.US.EPZ18. Completion time: 1s. Unique request ID: 7 | 2017-10-04 13:32:54 Removed historical data download ID 7 | 2017-10-04 13:32:54 Real-time Intraday chart data file updates started for F.US.EPZ18 | 2017-10-04 13:32:54 Intraday chart data file opened for F.US.EPZ18 | 2017-10-04 13:32:54 Socket (23) | Socket gracefully closed by remote side. | 2017-10-04 13:32:54 Socket (23) | Closed. | 2017-10-04 13:32:54 |
| [2017-10-04 18:21:47] |
| |
|
There is no historical data available for F.US.EPZ18 at this time. Instead use the symbol F.US.EPZ17
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: