Support Board
Date/Time: Thu, 16 Jan 2025 04:39:22 +0000
Numbers Bars - printing
View Count: 1397
| [2017-10-02 15:51:19] |
| User40526 - Posts: 166 |
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Recently I have been unable to print legible numbers bars. The font, which I have not changed since setting up the numbers bars, is set to 7 and appears to be too large I never had this problem before and I am unable to determine what I can do to remedy the problem. I can print the bars with the font set to 0 but don't understand why I was able to print with font of 7 in the past and now can't do so. I downloaded the current version today and that did not solve the problem. Thank you
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| [2017-10-02 17:36:27] |
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This is what we see when using a Font Size of 7: http://www.sierrachart.com/image.php?Image=1506965744944.png We would not expect any problem with this. Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-02 18:03:24] |
| User40526 - Posts: 166 |
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I am responding to your request to provide an image of the chart. The image is fine. The problem is with printing it legibly which is a new problem I have not had before. Thank you http://www.sierrachart.com/image.php?Image=1506967231493.png |
| [2017-10-03 09:22:14] |
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OK we understand the problem and we now have this resolved. We will have a new release out later today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-04 16:49:36] |
| User40526 - Posts: 166 |
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Thank you for trying but it didn't change the outcome. I am using #7 font and the numbers bars print massive numbers which, of course, don't show up. Please advise. Thank you. It prints legibly using 0 for the font, but then it's too big when printed to get more than a fraction of the page. This is why I went to a smaller font a couple of years ago to print numbers bars. Thank you. Date Time Of Last Edit: 2017-10-04 16:52:46
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| [2017-10-04 17:38:33] |
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Update Sierra Chart following these instructions: Software Download: Fast Update We are sure the problem is resolved. We did a test. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-04 18:35:50] |
| User40526 - Posts: 166 |
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Thank you. I did a Download Current Version last night and got version 1619 (had 1617 already) so I figured that was the update. When it printed the same today I tried another download and it said I had the current version. After sending you the follow up, I tried again just now and it downloaded version 1620. Fixed. Thank you!
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