Support Board
Date/Time: Sun, 24 Nov 2024 04:50:53 +0000
Updating historical data file from live feed
View Count: 1389
| [2013-09-06 20:49:03] |
| User93318 - Posts: 6 |
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I am using 2 copies of SC per the documentation instructions. I can see the Source chart and the Destination chart for the same instrument in my Destination copy. But the Source chart is not updating from my Open Ecry real-time data feed, even though I have entered the correct symbol in the Alternate Real-Time Update Symbol field. From the documentation: 9.In the Destination copy, to be able to have a Historical Daily chart update in real time, access Market Depth data, access Time and Sales data, and/or to support trading for the symbol, enter the corresponding symbol in the Chart >> Chart Settings >> Alternate Real-Time Update Symbol
Is this a known issue? Or is there something I may have missed? Do you need to review my log or my chartbook? |
| [2013-09-07 02:31:15] |
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We are not completely clear as to your configuration. However, we recommend enabling Global Settings >> General Settings >> Use Non-Chart Data from Remote Instances.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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