Support Board
Date/Time: Wed, 15 Jan 2025 23:43:36 +0000
Missing data in 6CU7(CAD futures)
View Count: 1257
| [2017-09-13 20:17:26] |
| User252419 - Posts: 235 |
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I always have issues with this chart in 240min and 60min. This is how I see it: http://www.sierrachart.com/image.php?Image=1505333765828.png There is missing data. Thank you Message Log: Software version: 1606 | 2017-09-13 15:09:22 Usage end date: 2017-09-30 | 2017-09-13 15:09:22 Enabled for: Advanced Features. | 2017-09-13 15:09:22 Enabled for: Advanced Features 2. | 2017-09-13 15:09:22 Enabled for: Sierra Chart Historical Data Service. | 2017-09-13 15:09:22 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-09-13 15:09:22 Enabled for: INDEXES_DATA_BARCHART | 2017-09-13 15:09:22 Enabled for: CME with Market Depth for nonprofessional Trading accounts | 2017-09-13 15:09:22 Received 1 data feed usernames. | 2017-09-13 15:09:22 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-09-13 15:09:22 Current selected Data/Trading service: DTC - Sub Instance | 2017-09-13 15:09:22 Chart Update Interval: 10 | 2017-09-13 15:09:22 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-09-13 15:09:22 2017-09-13 15:09:22 Local computer time | 2017-09-13 15:09:22 2017-09-13 20:09:22 Local computer time in UTC | 2017-09-13 15:09:22 2017-09-13 15:09:22 Local computer time in SC Time Zone | 2017-09-13 15:09:22 2017-09-13 19:53:28 Server time in UTC | 2017-09-13 15:09:22 Local computer UTC time and Server UTC time difference: 12 seconds. | 2017-09-13 15:09:22 Program path: C:\SierraChart\SierraChartInstance_3\ | 2017-09-13 15:09:22 Data Files path: C:\SierraChart\SierraChartInstance_3\Data\ | 2017-09-13 15:09:22 OS Version Number: 10.0 | 2017-09-13 15:09:22 Locale Setting: C | 2017-09-13 15:09:22 Intraday data recording state for symbol 6CU7 is set to download 'Pending'. | 2017-09-13 15:09:27 Reloading all charts with filename: 6CU7.scid | 2017-09-13 15:09:27 HD Request # 29 | Downloading Intraday chart data for 6CU7 to the file 6CU7.scid. Service: DTCSubInstance | 2017-09-13 15:09:27 HD Request # 29 | Download start date-time: 2017-06-06 19:00:00.000 | 2017-09-13 15:09:27 HD Request # 29 | Using server: 127.0.0.1 port 11051 | 2017-09-13 15:09:27 Socket (36) | Creating socket. | 2017-09-13 15:09:27 Socket (36) | Connecting to IP: 127.0.0.1. | 2017-09-13 15:09:27 HD Request # 29 | Setting DTC encoding to Binary VLS | 2017-09-13 15:09:27 HD Request # 29 | Sending historical data logon request message. | 2017-09-13 15:09:27 HD Request # 29 | Requesting Intraday data. Start date-time: 2017-06-06 19:00:00. Record interval: 0. Symbol: 6CU7 | 2017-09-13 15:09:27 HD Request # 29 | Decompressing data. | 2017-09-13 15:09:27 HD Request # 29 | Receiving Intraday data for 6CU7 starting at 2017-06-06 19:00:31 | 2017-09-13 15:09:27 HD Request # 29 | Timestamp of first Intraday data file record written: 2017-06-06 19:00:31 | 2017-09-13 15:09:27 6CU7 [CBV] 60 Min #2 | Reloading chart. | 2017-09-13 15:09:27 6CU7 [CBV] 60 Min #2 | Waiting for historical downloads to complete with the IDs: 39, | 2017-09-13 15:09:27 6CU7 [CBV] 5 Min #2 | Reloading chart. | 2017-09-13 15:09:27 6CU7 [CBV] 5 Min #2 | Waiting for historical downloads to complete with the IDs: 39, | 2017-09-13 15:09:27 6CU7 [CBV] 240 Min #10 | Reloading chart. | 2017-09-13 15:09:27 6CU7 [CBV] 240 Min #10 | Waiting for historical downloads to complete with the IDs: 39, | 2017-09-13 15:09:27 Socket (36) | Initiating close of socket by core. | 2017-09-13 15:09:28 Socket (36) | Shutdown started. Waiting for graceful close. | 2017-09-13 15:09:28 Socket (36) | Socket gracefully closed by remote side. | 2017-09-13 15:09:28 Historical data download thread signaled to stop. | 2017-09-13 15:09:28 Socket (36) | Closed. | 2017-09-13 15:09:28 HD Request # 29 | Received 479793 records from 2017-06-06 19:00:31 to 2017-09-13 15:08:58 (98.8 days) and wrote 479777 records for 6CU7 | 2017-09-13 15:09:28 HD Request # 29 | Intraday download COMPLETE for 6CU7. Completion time: 0s. Unique request ID: 39 | 2017-09-13 15:09:28 Removed historical data download ID 39 | 2017-09-13 15:09:28 Real-time Intraday chart data file updates started for 6CU7 | 2017-09-13 15:09:28 Intraday chart data file opened for 6CU7 | 2017-09-13 15:09:28 6CU7 [CBV] 60 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-09-13 15:09:28 6CU7 [CBV] 60 Min #2 | Reloading chart. | 2017-09-13 15:09:28 6CU7 [CBV] 5 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-09-13 15:09:28 6CU7 [CBV] 5 Min #2 | Reloading chart. | 2017-09-13 15:09:28 6CU7 [CBV] 240 Min #10 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-09-13 15:09:28 6CU7 [CBV] 240 Min #10 | Reloading chart. | 2017-09-13 15:09:28 6CU7 [CBV] 60 Min #2 | Reloading chart. | 2017-09-13 15:09:28 + Loading market depth data. | 2017-09-13 15:09:28 6CU7 [CBV] 5 Min #2 | Reloading chart. | 2017-09-13 15:09:28 6CU7 [CBV] 240 Min #10 | Reloading chart. | 2017-09-13 15:09:28 Loaded depth data records for 6CU7 2017-09-05 from 2017-09-05 04:22:34 to 2017-09-05 14:14:01. | 2017-09-13 15:09:28 Loaded depth data records for 6CU7 2017-09-06 from 2017-09-06 07:32:43 to 2017-09-06 13:59:00. | 2017-09-13 15:09:29 Loaded depth data records for 6CU7 2017-09-07 from 2017-09-07 04:16:07 to 2017-09-07 14:55:47. | 2017-09-13 15:09:29 Loaded depth data records for 6CU7 2017-09-08 from 2017-09-08 02:46:15 to 2017-09-08 13:02:46. | 2017-09-13 15:09:29 Loaded depth data records for 6CU7 2017-09-11 from 2017-09-11 03:31:47 to 2017-09-11 13:20:20. | 2017-09-13 15:09:29 Loaded depth data records for 6CU7 2017-09-12 from 2017-09-12 03:07:57 to 2017-09-12 14:45:05. | 2017-09-13 15:09:29 Loaded depth data records for 6CU7 2017-09-13 from 2017-09-13 08:34:26 to 2017-09-13 15:08:39. | 2017-09-13 15:09:29 + Loading market depth data. | 2017-09-13 15:09:32 Loaded depth data records for 6CU7 2017-09-05 from 2017-09-05 04:22:34 to 2017-09-05 14:14:01. | 2017-09-13 15:09:32 Loaded depth data records for 6CU7 2017-09-06 from 2017-09-06 07:32:43 to 2017-09-06 13:59:00. | 2017-09-13 15:09:32 Loaded depth data records for 6CU7 2017-09-07 from 2017-09-07 04:16:07 to 2017-09-07 14:55:47. | 2017-09-13 15:09:32 Loaded depth data records for 6CU7 2017-09-08 from 2017-09-08 02:46:15 to 2017-09-08 13:02:46. | 2017-09-13 15:09:32 Loaded depth data records for 6CU7 2017-09-11 from 2017-09-11 03:31:47 to 2017-09-11 13:20:20. | 2017-09-13 15:09:32 Loaded depth data records for 6CU7 2017-09-12 from 2017-09-12 03:07:57 to 2017-09-12 14:45:05. | 2017-09-13 15:09:32 Loaded depth data records for 6CU7 2017-09-13 from 2017-09-13 08:34:26 to 2017-09-13 15:08:55. | 2017-09-13 15:09:32 Opened cached Intraday file: C:\SierraChart\SierraChartInstance_3\Data\6CU7.scid | 2017-09-13 15:10:00 |
| [2017-09-14 03:07:33] |
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This is a Continuous Futures Contract chart. Therefore, refer to the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-14 03:07:44
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