Support Board
Date/Time: Wed, 15 Jan 2025 21:42:45 +0000
MY ES FEED DOES NOT WORK
View Count: 740
| [2017-09-08 13:14:09] |
| User122513 - Posts: 28 |
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GOOD MORNING; MY "ES" CHART DOES NOT WORK SINCE 09/06/17 I WANT FING NQ DECEMBER CONTRACT NQZ17 AND DOES NOT OPEN IN A NEW CHART. WHAT'S GOING ON? PLEASE HELP THANK YOU! |
| [2017-09-08 15:18:52] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-09-08 16:44:23] |
| User122513 - Posts: 28 |
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I DO NOT UNDERSTAND YOUR ANSWER, MY "ES" CHARTS SERVICES DOES NOT WORK,I HAVE PAID ALL THE FEES AND I DO NOT HAVE REAL TIME DATA.
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| [2017-09-08 17:23:19] |
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We are calling you now to look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-09-08 18:11:48] |
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The problem was that in Chart >>Chart Settings, Disable Data File Updating was enabled.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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