Support Board
Date/Time: Wed, 15 Jan 2025 21:12:50 +0000
Trade Management By Study
View Count: 885
| [2017-09-06 16:55:12] |
| thafuz - Posts: 7 |
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Hello Support, I was wondering if you guys could give me some suggestions on what to do, I'm using Trade management by study using Super trend and i received this email from rithmic, could you give me any suggestions on how i can reduce the amount of changes the study makes, I'm using renko bars. I've settings are currently On bar Close 30 sec frequency and under alerts Evaluate on Bar Close. "Rithmic's order plant guardian has observed that your user id, ******, has sent 50000 orders, cancels and order modifications since Rithmic's systems most recent scheduled reboot. I am sure you can appreciate that large numbers of order messages by large numbers of user ids can affect the ability to place orders for all of Rithmic's users. Furthermore exchange rules can cause your brokerage firm to be disconnected for excessive order entry, cancel and modify requests. Kindly review your programs and their use to make sure that such order messages are intentional and needed. If they are, in fact, needed and intentional, please contact us to discuss this further. Otherwise, please change your programs and their use to reduce the number of order, cancel and modify requests they issue. Further attempts to place orders, cancels and modifies can cause our system to automatically disable and log off all sessions for this user. This will happen regardless of whether the user has working orders or positions. In the event that you cannot manage your orders and positions you will need to contact your broker" Thank you |
| [2017-09-06 17:03:33] |
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Our suggestion is to use CTS: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php We are not aware of any restrictions with them. But there could be if the issue is related to exchange rules. Also try setting Only Modify Stops in One Direction Input with the study to Yes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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