Support Board
Date/Time: Wed, 15 Jan 2025 19:35:41 +0000
not all charts data updating
View Count: 785
| [2017-09-04 21:53:06] |
| Don H - Posts: 31 |
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Only Forex charts are updating with data. All other including US charts stopped at 12:40. have attached message log. Reading Internal Order ID file. | 2017-09-01 23:05:53 Reading Trade Orders file. | 2017-09-01 23:05:53 Reading Trade Positions file. | 2017-09-01 23:05:53 Listening on UDP port 22903. | 2017-09-01 23:05:53 Software version: 1598 | 2017-09-01 23:05:53 Usage end date: 2017-09-12 | 2017-09-01 23:05:53 Enabled for: Advanced Features. | 2017-09-01 23:05:53 Enabled for: Advanced Features 2. | 2017-09-01 23:05:53 Enabled for: Sierra Chart Historical Data Service. | 2017-09-01 23:05:53 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-09-01 23:05:53 Current selected Data/Trading service: SC Data - All Services | 2017-09-01 23:05:53 Chart Update Interval: 500 | 2017-09-01 23:05:53 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-09-01 23:05:53 2017-09-01 23:05:56 Local computer time | 2017-09-01 23:05:53 2017-09-02 03:05:56 Local computer time in UTC | 2017-09-01 23:05:53 2017-09-01 23:05:56 Local computer time in SC Time Zone | 2017-09-01 23:05:53 Program path: C:\SierraChart\ | 2017-09-01 23:05:53 Data Files path: C:\SierraChart\Data\ | 2017-09-01 23:05:53 OS Version Number: 10.0 | 2017-09-01 23:05:53 Locale Setting: C | 2017-09-01 23:05:53 Checking for new symbol settings for service code scdataallservices | 2017-09-01 23:05:53 Error getting address info for www.sierrachart.com. Windows error code 11001: No such host is known. | 2017-09-01 23:05:53 * HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-09-01 23:05:53 HTTP request 1 for symbol settings MD5 for scdataallservices failed. | 2017-09-01 23:05:53 Date Time Of Last Edit: 2017-09-04 23:48:39
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| [2017-09-04 23:48:05] |
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Tell us just one of the symbols that is not updating. This may not be unusual because of the holiday.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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