Support Board
Date/Time: Wed, 15 Jan 2025 20:46:47 +0000
ES feed problem again!
View Count: 883
| [2017-09-01 01:38:03] |
| SY Tong - Posts: 28 |
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Hi, I am having problem with ES feed again. For what I understood from Support last time, I have to open and have my IB operating once every month in order for Sierra to continue the data feed for ES. I did just that but still Sierra is not getting any data. Besides, when I tried to click 'Help > Support' on Sierra, I got a error message: 'This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.' Please help on this too. Thank you, Carol |
| [2017-09-01 03:26:42] |
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Follow the instructions here to connect to your Interactive Brokers account: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#ConnectingOnlyOnceAMonthToTradingAccount If you require remote assistance help, we can do that but this is chargeable at USD.65 per minute. Besides, when I tried to click 'Help > Support' on Sierra, I got a error message: 'This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.' Please help on this too. Refer to this help topic about this: Help Menu Commands that Access the Website Give an Error Message and Do Not Work Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-01 03:27:12
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