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Date/Time: Wed, 15 Jan 2025 20:54:37 +0000



Need few details about SC service

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[2017-08-31 19:46:52]
User845529 - Posts: 1
Hi,

I am currently taking a trial of Sierra Chart and would like to understand few details. Just to mention, I have Interactive Brokers account.

First: I am mentioning the costs below as per my understanding. Please correct if my understanding is not correct.

$33 (inclined towards Service Package 5)
$35 (SC data feed cost for one connection)
$21 (for Eurex with Market Depth)

Second: Though I have a IB account, I won't be using it for data into SC and would be using it only for trading. I am interested in SC data feed. I did go through the page where it is mentioned that we need to login to IB live account once a month. If I opt for CME with Market Depth, please confirm that my fees will be $5.25.

Third, I am interested in Number Bars feature and would be using it for DAX futures. So, I am considering that it works fine with Eurex. Can you confirm that Eurex does provide accurate data for bid ask data when using SC data feed?

Fourth, is it possible to downgrade from Service Package 5 to Service Package 3 in future? Most probably, it may not happen.
[2017-09-01 04:55:32]
Sierra Chart Engineering - Posts: 104368
1.

$33 (inclined towards Service Package 5)
$35 (SC data feed cost for one connection)
$21 (for Eurex with Market Depth)
These costs are correct if you will also be using the Sierra Chart Exchange Data Feed.

2.
If I opt for CME with Market Depth, please confirm that my fees will be $5.25.
Yes, this is correct.

3.
Can you confirm that Eurex does provide accurate data for bid ask data when using SC data feed?
Yes this is the case.

4. Yes this is no problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-09-01 04:55:52

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