Support Board
Date/Time: Sun, 24 Nov 2024 01:36:36 +0000
Error in chart for current trading day after updating to latest Sierra version
View Count: 1379
[2013-09-04 09:43:16] |
Julian Nazza - Posts: 12 |
After the latest update (with the new FIX connection), the larger time-frame charts (daily, weekly, etc)for the e-mini S&P futures shows a bizarre misrepresentation for the current trading day, eg. today's session shows a huge red candle that extends 100's of points. Could support please help rectify this issue ASAP, as it is a major issue. Thank you. |
[2013-09-04 09:46:24] |
Sierra Chart Engineering - Posts: 104368 |
Post an image of the chart, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-09-04 09:46:45
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