Support Board
Date/Time: Wed, 15 Jan 2025 19:42:48 +0000
Can't install latest version
View Count: 755
| [2017-08-30 19:42:56] |
| fobglobal - Posts: 51 |
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Hi: I can´t install the new versión. errors during the instalation process. Thanks |
| [2017-08-30 19:58:18] |
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Follow the instructions here to provide the installer log file: Software Download: Providing Installer Log to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-30 23:28:45] |
| fobglobal - Posts: 51 |
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Here is the Log
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Private File |
| [2017-08-31 03:58:47] |
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This is the relevant message: Error opening C:\SierraChart\SierraChartTransActMA\SierraChart.exe. Windows error code 32: El proceso no tiene acceso al archivo porque está siendo utilizado por otro proceso. | 2017-08-30 14:36:49 We recommend restarting your computer and trying again. Make sure Sierra Chart is not running during the installation process. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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