Support Board
Date/Time: Thu, 16 Jan 2025 04:45:22 +0000
Alert SMS Failing
View Count: 1557
| [2017-08-29 17:43:24] |
| User63632 - Posts: 43 |
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Alerts appear in Email Have enabled SMS alerts and account is funded SMS format: +1 xxx xxx xxxx, +1xxxxxxxxx, 1 xxx xxx xxxx, [+1][xxx][xxx][xxxx],+1 xxx xxx xxxx continue to receive alert log stating : SMS error SMS not enabled or new price has not bee accepted by the user.Select Help>Accnt control panel>>SMS control panel to enable.Failed SMS Please advise Thank you |
| [2017-08-29 17:46:25] |
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Are you a TransAct user? If so, then this functionality is not yet available but we expect it will be within 30 days. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-03 17:05:55] |
| User63632 - Posts: 43 |
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Is the SMS alerts for TransAct users now functional? Thank you |
| [2017-10-03 18:28:23] |
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Yes, but you do have to pay for this service. You need to update to the latest version of Sierra Chart following the instructions here: Software Download: Fast Update And here is the documentation: https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#SMSNotifications Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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