Support Board
Date/Time: Wed, 15 Jan 2025 18:39:05 +0000
Not able to activate an exchange
View Count: 824
| [2017-08-29 17:19:45] |
| trader2017 - Posts: 115 |
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Hello, I had signed up for two connections and have since deactivated one of them. It is still active until the end of the month but will not renew. Today when I tried to activate the Full CME Group for $3.25 a month it returned a message that said: “Not able to activate an exchange unless all current Real-time Connections are set to automatically renew.” There is still the one primary connection that is set to renew, so I don’t know how to get past this message and activate the CME for the next two days. I will probably deactivate it and set up the CME for $15.75 on the first of next month, but didn’t want to pay the full price for just two more days and instead chose the lower price one at $3.25 so I would have the data for rest of the month. Thank you. |
| [2017-08-29 17:47:20] |
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You do need to activate the second real-time connection for renewal. You can then activate the exchange. And then you can deactivate the second real-time connection for renewal.
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