Support Board
Date/Time: Wed, 15 Jan 2025 17:41:54 +0000
Realtime data feed not working.
View Count: 1163
| [2017-08-24 16:06:22] |
| User466737 - Posts: 22 |
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Hi, I have enabled realtime data feed and paid for a 1 week demo of Sierra chart real time data. I wast to use Sierra real time data services for data and trade via IB. any help on setting up much appreciated. Background - Set location, IB as the broker btw. Also enabled SC data in the software but when I check on real time data, the charts only displays historic data. Tried with Crude, ES min etc, all the same with no real time data feed. |
| [2017-08-24 16:35:50] |
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You need to activate one of the CME Group exchange fees. We have done this for you. We activated the one without market depth data. You should begin to receive real-time data within a few minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-24 17:06:24] |
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Actually, we realize that you will need to connect Sierra Chart to your Interactive Brokers account following the instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices To be able to receive the real-time CME data due to CME requirements. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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