Support Board
Date/Time: Wed, 15 Jan 2025 17:54:15 +0000
Again with FXCM CFD Symbols with [M], but it connects this time
View Count: 1040
| [2017-08-21 09:47:51] |
| AlexPereira - Posts: 197 |
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Hi, Upon updating to 1599 release, I again have CFD symbols with [M]. I am able to connect, and i think trade ( at least it seems so ). I already did an "Update from server" and "Full Reset" on the symbols definition, disconnected, connected and restarted SierraCharts also. The only thing that might hint of whats happening is ( in example for NAS100 symbol ) : HD Request # 5 | Re-requesting historical data for NAS100 to get the latest data since the download was started while not connected to primary service. | 2017-08-21 10:45:03
Is this a problem or does FXCM CFD Symbols will now always have an [M] ? Thanks. |
| [2017-08-21 13:05:41] |
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, I again have CFD symbols with [M].
They should always have a [M]. If the Forex or CFD symbols do not, this is a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-21 13:27:56] |
| AlexPereira - Posts: 197 |
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They should always have a [M]. If the Forex or CFD symbols do not, this is a problem.
Completly puzzled here. They never had before, its the first time they do ! Did anything change in the FXCM connection ? Also, in LMAX with Forex, they don't have an [M]. Its an FXCM thing only, right ? |
| [2017-08-21 13:42:12] |
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Actually, thinking about this some more you are right. With the way that those FXCM DTC services are implemented, there should not be a [M]. The way that those market data subscriptions are routed is not through one of the sub services. What is Global Settings >> Data/Trade Service Settings >> Service set to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-21 13:45:05] |
| AlexPereira - Posts: 197 |
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Service: FXCM Live Trading (Standard) - DTC [trading] Server: FXCM LTD EURCFDREAL Server |
| [2017-08-21 13:56:31] |
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This will be resolved in the next release but it does not matter because the source of the data still remains the same.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-21 13:59:25] |
| AlexPereira - Posts: 197 |
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This will be resolved in the next release but it does not matter because the source of the data still remains the same.
OK.... using it it does seem to be working properly. I was just alarmed with the previous week problem I had, where I could not connect after [M] appearing. ( relevant ticked: Cannot connect to FXCM account and symbols now have a [M] in them ) Thanks for the help ! |
| [2017-08-21 18:15:48] |
| AlexPereira - Posts: 197 |
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BTW, confirm that it is working on release 1600 ! [M] no longer appears and feed is working. Thanks ! |
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