Support Board
Date/Time: Wed, 15 Jan 2025 16:12:29 +0000
trade activity log / user password
View Count: 1093
| [2017-08-11 23:18:39] |
| JP1 - Posts: 9 |
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Hello, I am writing because I am having an issue with the trade activity log. It has been a while since I bothered to look, but when I logged in today, I was only able to retrieve information on trades that took place between 1/1/2017 and 3/31/2017. I tried to change the dates a bit and put in specific start end dates, but when I hit apply everything comes back completely blank. Please let me know how to take care of this issue. Also, How do I retrieve/ create a password? I have mine setup so I never need to enter it, and now I cant for the life of me remember what it is. Thanks John Date Time Of Last Edit: 2017-08-12 01:04:59
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| [2017-08-12 01:06:04] |
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At the top of the Trade Activity Log there is a checkbox labeled "Today". Check that, and then press the Apply button. Let us know if that helps. To change your Account information (name, e-mail address, mailing address, telephone number, password), login to the Account Management system located here: https://www.sierrachart.com/UserControlPanel.php For automatic login, select "Help >> Account Control Panel", on the Sierra Chart menu. On the Account Control Panel page, click the "Manage Account Information" link. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-12 01:07:03
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