Support Board
Date/Time: Wed, 15 Jan 2025 18:52:48 +0000
replay issues in build 1593
View Count: 798
| [2017-08-07 03:02:20] |
| onnb - Posts: 662 |
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We had issues with replay in 1593. This happened on multiple projects. In all cases, rolling back to to 1568 resolved the issue. I don't have much information other than that. In the cases I had issues, it was easily reproduceable and was happening 100% consistently. Did you have any reports about this? Was anything addressed regarding this in 1594? Date Time Of Last Edit: 2017-08-07 03:02:38
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| [2017-08-07 03:50:19] |
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Some users reported a freezing condition where Sierra Chart was nonresponsive endlessly, when starting a replay when using Accurate Trading System Back Test Mode. We were unable to reproduce this. Some small changes were made. What was the problem you had? Let us know if you see the issue in prerelease 1595. We really do not know why we cannot reproduce it. And puzzled why there would be such a problem to begin with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-07 04:43:09] |
| onnb - Posts: 662 |
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Some users reported a freezing condition where Sierra Chart was nonresponsive endlessly, when starting a replay when using Accurate Trading System Back Test Mode. We were unable to reproduce this. Some small changes were made.
Exact same thing I saw. I could not reproduce it myself. I was seeing it reproduced on a clean installation without any custom study dlls installed which was very strange. Also, the users that reported might be the same users I was working with. Let us know if you see the issue in prerelease 1595.
Ok
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| [2017-08-07 04:43:52] |
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OK let us know what you find out. If we need to we can do a remote assistance session with whoever is having this problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-07 04:44:08
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| [2017-08-07 20:17:21] |
| User794640 - Posts: 33 |
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I'm having this issue and it's repeatable, feel free to do a remote session if you want.
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| [2017-08-07 20:35:14] |
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Let us know if you still see the problem on version 1595. Update to the "Prerelease". Here are instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-07 23:33:52] |
| User432504 - Posts: 73 |
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SC: I just had another replay freeze on my charts version 1586. Just now. It is on my other computer and it is stuck as we speak. |
| [2017-08-08 00:27:59] |
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We are actively working on the problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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