Support Board
Date/Time: Wed, 15 Jan 2025 16:13:00 +0000
Sierra Chart Real Time Data
View Count: 829
| [2017-08-05 13:05:42] |
| User172040 - Posts: 70 |
|
One of the things you mention on your 'Real-Time and Historical Exchange Data Feed' page under the 'Setup Instructions' section is that if you want CME Group data from SC, then you need a live futures account with one of your nominated brokers. I don't have a live account and want to register for the 'CME with Market Depth for nonprofessional Trading accounts' option. I followed the steps in activating my SC data but when I completed my Non-Professional status I got a warning that I need an active account if I want to activate the 'CME with Market Depth for nonprofessional Trading accounts' option. This is confusing as I did not opt for the Full CME Group option. So can I activate this option or not? I already paid the $5 2 week trial. Do you need additional information to give a accurate answer? |
| [2017-08-05 13:53:16] |
| |
|
We need to clarify this, any of the CME exchange fees that say "for nonprofessional Trading accounts" do require a funded trading account with a supported trading service. Otherwise, according to CME rules you are not entitled to use those particular exchange fees. What we can do for you, is allow that particular exchange fee to be used for the two weeks. That should not be a problem since the exchange does provide a 30 day trial. But after that, you cannot use it unless you have the funded trading account. You can go ahead and activate it now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-05 13:53:31
|
To post a message in this thread, you need to log in with your Sierra Chart account: