Support Board
Date/Time: Wed, 15 Jan 2025 15:19:59 +0000
DTC connection problem - connection to self not allowed
View Count: 1012
[2017-08-03 15:51:50] |
red23 - Posts: 38 |
Hi, Just upgraded my platform to 1594. The DTC connection was working in 1580 before. Now I am getting the error. Also restarted the platform to try to fix it. DTC - Sub Instance | Connection error: Connection to self not allowed. | 2017-08-03 08:43:37 I read thru the forum post and somebody else had the same problem and then support said it was fixed. Any help would be appreciated. thank you. |
[2017-08-03 16:20:27] |
Sierra Chart Engineering - Posts: 104368 |
We need to think of a solution. Give us about a day. For now there are two things you can do. Go back to a prior version. Or move one of the instances of Sierra Chart to a different folder. Make sure you update the Data Files Folder in Global Settings >> General Settings after you do that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-08-03 16:38:36] |
red23 - Posts: 38 |
downgraded to 1580. DTC is working again. hope you come up with a solution soon. thanks! |
[2017-08-03 17:04:26] |
Sierra Chart Engineering - Posts: 104368 |
Yes we will. We will have a solution by the end of the day today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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