Support Board
Date/Time: Wed, 15 Jan 2025 16:09:56 +0000
Problems with second connection
View Count: 733
| [2017-08-04 06:15:07] |
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For us to understand the connection problem we will need to see the Message Log. Provide that follow these instructions here: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-04 07:36:41] |
| Autotrade8 - Posts: 26 |
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Hi, now it looks like everything is working well however I don't like the messages in the message log but maybe this is normal? Right now I am using with my first SIERRA the FXCM demo for the time being waiting for my REAL Account will be active. The second Sierra I am using it is the REal Stream data services of SierraChart itself. The message log is from this last one. Maybe it is normal that I have to pay for 2 Real Stream Data services? But I can't imagine.... I have to use always one demo account for testing systems and strategies, Maybe I am confused, please let me know. Reading Internal Order ID file. | 2017-08-04 09:24:14 Reading Trade Orders file. | 2017-08-04 09:24:14 Reading Trade Positions file. | 2017-08-04 09:24:14 Error binding to UDP port 22903. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:24:14 Software version: 1590 | 2017-08-04 09:24:14 Usage end date: 2017-09-01 | 2017-08-04 09:24:14 Enabled for: Advanced Features. | 2017-08-04 09:24:14 Enabled for: Sierra Chart Historical Data Service. | 2017-08-04 09:24:14 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-08-04 09:24:14 Current selected Data/Trading service: SC Data - All Services | 2017-08-04 09:24:14 Chart Update Interval: 500 | 2017-08-04 09:24:14 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2017-08-04 09:24:14 2017-08-04 09:24:17 Local computer time | 2017-08-04 09:24:14 2017-08-04 07:24:17 Local computer time in UTC | 2017-08-04 09:24:14 2017-08-04 09:24:17 Local computer time in SC Time Zone | 2017-08-04 09:24:14 2017-08-04 07:24:16 Server time in UTC | 2017-08-04 09:24:14 Local computer UTC time and Server UTC time difference: 1 seconds. | 2017-08-04 09:24:14 Program path: C:\SierraChart2\ | 2017-08-04 09:24:14 Data Files path: C:\SierraChart2\Data\ | 2017-08-04 09:24:14 OS Version Number: 6.1 | 2017-08-04 09:24:14 Locale Setting: C | 2017-08-04 09:24:14 Created the DTC Protocol server. | 2017-08-04 09:24:14 Listening socket (852), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:24:14 * Listening socket (852), port 0 | Closed. | 2017-08-04 09:24:14 DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:24:14 * Created the DTC Protocol historical data server. | 2017-08-04 09:24:14 Listening socket (852), port 0 | Failed to bind socket to 0.0.0.0:11098. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:24:14 * Listening socket (852), port 0 | Closed. | 2017-08-04 09:24:14 HD Server Manager | Error starting listening socket on port 11098 | 2017-08-04 09:24:14 Checking for new symbol settings for service code scdataallservices | 2017-08-04 09:24:14 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-08-04 09:24:14 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2017-08-04 09:24:14 Files to Open on Start up | File does not exist: C:\SierraChart2\Data\GER30.cht | 2017-08-04 09:24:20 Symbol settings are up-to-date for scdataallservices | 2017-08-04 09:24:21 SC Data - All Services | Connected to data server. | 2017-08-04 09:24:22 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-08-04 09:24:26 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event | 2017-08-04 09:24:26 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-08-04 09:24:26 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-08-04 09:24:26 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-08-04 09:24:26 Listening socket (328), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:25:17 * Listening socket (328), port 0 | Closed. | 2017-08-04 09:25:17 DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:25:17 * GER30 Flex Renko 60-30-0 #8 | Reloading chart. | 2017-08-04 09:26:02 GER30 Flex Renko 90-60-0 #9 | Reloading chart. | 2017-08-04 09:26:02 GER30 Flex Renko 120-60-0 #10 | Reloading chart. | 2017-08-04 09:26:02 GER30 1 Min #12 | Reloading chart. | 2017-08-04 09:26:02 GER30 1 Min #1 | Reloading chart. | 2017-08-04 09:26:02 Using Bid/Ask average for last trade price for GER30 | 2017-08-04 09:26:03 SC DTC Data | Starting real-time market data updates for: GER30. ID: 1 | 2017-08-04 09:26:03 SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 443 | 2017-08-04 09:26:03 SC DTC Data | Requesting security definition data for: GER30. ID: 1 | 2017-08-04 09:26:03 Intraday data recording state for symbol GER30 is set to download 'Pending'. | 2017-08-04 09:26:03 Delaying start of download for GER30 | 2017-08-04 09:26:03 DTC Client (5) | Creating socket. | 2017-08-04 09:26:03 DTC Client (5) | Connecting to IP: 192.81.56.146. | 2017-08-04 09:26:03 SC DTC Data | Connected to server. | 2017-08-04 09:26:03 SC DTC Data | Starting socket receive thread. | 2017-08-04 09:26:03 SC DTC Data | Sending Encoding Request to server | 2017-08-04 09:26:03 Chart #10 has tagged chart #8 for full recalculation. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:03 Chart #10 has tagged chart #8 for full recalculation. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:03 SC DTC Data | Setting DTC encoding to Binary VLS | 2017-08-04 09:26:03 SC DTC Data | Sending logon request message. | 2017-08-04 09:26:03 GER30 [M] Flex Renko 60-30-0 #8 | Performing a full recalculation because it has been tagged. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:08 SC DTC Data | Received logon response. | 2017-08-04 09:26:08 SC DTC Data | Server Name: SC Realtime Server. | 2017-08-04 09:26:08 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2017-08-04 09:26:08 SC DTC Data | Successfully connected. | 2017-08-04 09:26:08 SC DTC Data | Trading is not supported. | 2017-08-04 09:26:08 SC DTC Data | Restarting real-time data updates for symbol: GER30 | 2017-08-04 09:26:08 SC DTC Data | Received security definition for symbol GER30 | 2017-08-04 09:26:09 Delaying start of download for GER30 | 2017-08-04 09:26:10 HD Request # 2 | Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm | 2017-08-04 09:26:13 HD Request # 2 | Download start date-time: 2017-08-03 10:06:55.000 | 2017-08-04 09:26:13 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2017-08-04 09:26:13 Socket (6) | Creating socket. | 2017-08-04 09:26:13 Socket (6) | Connecting to IP: 192.81.56.146. | 2017-08-04 09:26:13 HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-08-04 09:26:14 HD Request # 2 | Sending historical data logon request message. | 2017-08-04 09:26:14 HD Request # 2 | Requesting Intraday data. Start date-time: 2017-08-03 10:06:55. Record interval: 0. Symbol: GER30 | 2017-08-04 09:26:14 HD Request # 2 | Decompressing data. | 2017-08-04 09:26:14 HD Request # 2 | Receiving Intraday data for GER30 starting at 2017-08-03 10:06:55 | 2017-08-04 09:26:14 HD Request # 2 | Timestamp of first Intraday data file record written: 2017-08-03 10:06:55 | 2017-08-04 09:26:14 Socket (6) | Initiating close of socket by core. | 2017-08-04 09:26:15 Socket (6) | Shutdown started. Waiting for graceful close. | 2017-08-04 09:26:15 Socket (6) | Socket gracefully closed by remote side. | 2017-08-04 09:26:15 Socket (6) | Closed. | 2017-08-04 09:26:15 Historical data download thread signaled to stop. | 2017-08-04 09:26:15 HD Request # 2 | Received 43280 records from 2017-08-03 10:06:55 to 2017-08-04 09:26:11 (23.3 hours) and wrote 43279 records for GER30 | 2017-08-04 09:26:15 HD Request # 2 | Intraday download COMPLETE for GER30. Completion time: 2s. Unique request ID: 1 | 2017-08-04 09:26:15 Removed historical data download ID 1 | 2017-08-04 09:26:15 Real-time Intraday chart data file updates started for GER30 | 2017-08-04 09:26:15 Intraday chart data file opened for GER30 | 2017-08-04 09:26:15 Chart #1 has tagged chart #8 for full recalculation. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:15 GER30 [M] Flex Renko 60-30-0 #8 | Performing a full recalculation because it has been tagged. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:15 Chart #9 has tagged chart #8 for full recalculation. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:15 Chart #10 has tagged chart #8 for full recalculation. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:15 Chart #12 has tagged chart #8 for full recalculation. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:15 GER30 [M] Flex Renko 60-30-0 #8 | Performing a full recalculation because it has been tagged. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:16 Listening socket (652), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:26:17 * Listening socket (652), port 0 | Closed. | 2017-08-04 09:26:17 DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:26:17 * Opened cached Intraday file: C:\SierraChart2\Data\GER30.scid | 2017-08-04 09:26:28 Listening socket (328), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:27:17 * Listening socket (328), port 0 | Closed. | 2017-08-04 09:27:17 DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:27:17 * Listening socket (1080), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:28:17 * Listening socket (1080), port 0 | Closed. | 2017-08-04 09:28:17 DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:28:17 * Listening socket (328), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:29:18 * Listening socket (328), port 0 | Closed. | 2017-08-04 09:29:18 DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:29:18 * Listening socket (1056), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:30:17 * Listening socket (1056), port 0 | Closed. | 2017-08-04 09:30:17 DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:30:17 * Listening socket (1056), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:31:17 * Listening socket (1056), port 0 | Closed. | 2017-08-04 09:31:17 DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:31:17 * Listening socket (1092), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:32:17 * Listening socket (1092), port 0 | Closed. | 2017-08-04 09:32:17 DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:32:17 * Listening socket (1056), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:33:17 * Listening socket (1056), port 0 | Closed. | 2017-08-04 09:33:17 DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:33:17 * Listening socket (1068), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:34:18 * Listening socket (1068), port 0 | Closed. | 2017-08-04 09:34:18 DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:34:18 * Listening socket (1092), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:35:17 * Listening socket (1092), port 0 | Closed. | 2017-08-04 09:35:17 DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:35:17 * |
| [2017-08-04 13:43:26] |
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Listening socket (1092), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:35:17 * In regards to the above message, you need to disable Global Settings >> Data/Trade Service Settings >> SC Server Settings >> Enable DTC Protocol Server. You do not need to pay for an additional Sierra Chart account or connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-04 13:43:57
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