Support Board
Date/Time: Wed, 15 Jan 2025 15:22:26 +0000
Problem with placing order
View Count: 775
| [2017-07-31 08:42:18] |
| User33743 - Posts: 83 |
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When i tried to place order i got MSG: ORDER ERROR - DTC compatible service has indicated it does not support trading. Would like to to help? |
| [2017-07-31 11:11:19] |
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Select "Global Settings >> Data/Trade Service Settings". What is the "Service" at the top left set to?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-07-31 14:40:04] |
| User33743 - Posts: 83 |
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Its Transact Trading
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| [2017-07-31 15:04:26] |
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Make sure Trade >> Trade Simulation Mode On is disabled. And then reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers If there still is the same message, select Help >> About. What does it say after "Account Name"? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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