Support Board
Date/Time: Wed, 15 Jan 2025 16:20:47 +0000
Historical Intraday Data
View Count: 1723
| [2017-07-25 09:50:14] |
| User261490 - Posts: 9 |
|
Hi, I have a problem with download futures historical intraday data feed Reading Internal Order ID file. | 2017-07-25 09:39:46 Reading Trade Orders file. | 2017-07-25 09:39:46 Reading Trade Positions file. | 2017-07-25 09:39:46 Software version: 1522 | 2017-07-25 09:39:46 Uses New Spreadsheets | 2017-07-25 09:39:46 Usage end date: 2018-04-14 | 2017-07-25 09:39:46 Enabled for: Advanced Features. | 2017-07-25 09:39:46 Enabled for: Advanced Features 2. | 2017-07-25 09:39:46 Enabled for: Sierra Chart Historical Data Service. | 2017-07-25 09:39:46 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-07-25 09:39:46 Enabled for: INDEXES_DATA_BARCHART | 2017-07-25 09:39:46 Received 1 data feed usernames. | 2017-07-25 09:39:46 Allow Support for Sierra Chart Data Feeds is disabled. | 2017-07-25 09:39:46 Current selected Data/Trading service: SC Data - All Services | 2017-07-25 09:39:46 Chart Update Interval: 500 | 2017-07-25 09:39:46 Time Zone: +00:00:00 (UTC+00) | 2017-07-25 09:39:46 2017-07-25 11:39:48 Local computer time | 2017-07-25 09:39:46 2017-07-25 09:39:48 Local computer time in UTC | 2017-07-25 09:39:46 2017-07-25 09:39:48 Local computer time in SC Time Zone | 2017-07-25 09:39:46 2017-07-25 09:39:49 Server time in UTC | 2017-07-25 09:39:46 Local computer UTC time and Server UTC time difference: 1 seconds. | 2017-07-25 09:39:46 Program path: C:\SierraChart\ | 2017-07-25 09:39:46 Data Files path: C:\SierraChart\Data\ | 2017-07-25 09:39:46 OS Version Number: 6.1 | 2017-07-25 09:39:46 Locale Setting: C | 2017-07-25 09:39:46 Checking for new symbol settings for service code scdataallservices | 2017-07-25 09:39:46 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-07-25 09:39:46 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-07-25 09:39:51 Symbol settings are up-to-date for scdataallservices | 2017-07-25 09:39:52 EURUSD 30 Min #3 | Reloading chart. | 2017-07-25 09:39:54 EURUSD 30 Min #6 | Reloading chart. | 2017-07-25 09:39:54 E6U17 30 Min #1 | Reloading chart. | 2017-07-25 09:39:54 USDX 60 Min #4 | Reloading chart. | 2017-07-25 09:39:54 E6U17 30 Min #5 | Reloading chart. | 2017-07-25 09:39:54 Using Bid/Ask average for last trade price for EURUSD | 2017-07-25 09:39:54 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2017-07-25 09:39:54 HD Request # 2 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2017-07-25 09:39:54 HD Request # 2 | Download start date-time: 2017-07-25 09:39:37.000 | 2017-07-25 09:39:54 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2017-07-25 09:39:54 Socket (5) | Creating socket. | 2017-07-25 09:39:54 Intraday data recording state for symbol USDX is set to download 'Pending'. | 2017-07-25 09:39:54 'Allow Support for Sierra Chart Data Feeds' is disabled. The E6?## pattern/symbol will not use the SC Exchange Data Feed. | 2017-07-25 09:39:54 Intraday data recording state for symbol E6U17 is set to download 'Pending'. | 2017-07-25 09:39:54 HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-07-25 09:39:55 HD Request # 2 | Sending historical data logon request message. | 2017-07-25 09:39:55 HD Request # 2 | Requesting Intraday data. Start date-time: 2017-07-25 09:39:37. Record interval: 1. Symbol: EURUSD | 2017-07-25 09:39:55 HD Request # 2 | Decompressing data. | 2017-07-25 09:39:55 HD Request # 2 | Receiving Intraday data for EURUSD starting at 2017-07-25 09:39:37 | 2017-07-25 09:39:55 HD Request # 2 | Timestamp of first Intraday data file record written: 2017-07-25 09:39:37 | 2017-07-25 09:39:55 Socket (5) | Initiating close of socket by core. | 2017-07-25 09:39:55 The network socket for historical data has been closed. | 2017-07-25 09:39:55 Socket (5) | Shutdown started. Waiting for graceful close. | 2017-07-25 09:39:55 HD Request # 2 | Historical data for EURUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-07-25 09:39:55 HD Request # 2 | Received 11 records from 2017-07-25 09:39:37 to 2017-07-25 09:39:51 (14.0 seconds) and wrote 11 records for EURUSD | 2017-07-25 09:39:55 HD Request # 2 | Intraday download COMPLETE for EURUSD. Completion time: 0s. Unique request ID: 1 | 2017-07-25 09:39:55 Removed historical data download ID 1 | 2017-07-25 09:39:55 HD Request # 3 | Downloading Intraday chart data for USDX to the file USDX.scid. Service: fxstatscalc | 2017-07-25 09:39:55 HD Request # 3 | Download start date-time: 2017-07-25 09:39:37.000 | 2017-07-25 09:39:55 HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2017-07-25 09:39:55 Socket (6) | Creating socket. | 2017-07-25 09:39:55 Socket (5) | Socket gracefully closed by remote side. | 2017-07-25 09:39:55 Socket (5) | Closed. | 2017-07-25 09:39:55 HD Request # 3 | Setting DTC encoding to Binary VLS | 2017-07-25 09:39:55 HD Request # 3 | Sending historical data logon request message. | 2017-07-25 09:39:55 HD Request # 3 | Requesting Intraday data. Start date-time: 2017-07-25 09:39:37. Record interval: 1. Symbol: USDX | 2017-07-25 09:39:55 HD Request # 3 | Decompressing data. | 2017-07-25 09:39:55 HD Request # 3 | Receiving Intraday data for USDX starting at 2017-07-25 09:39:37 | 2017-07-25 09:39:55 HD Request # 3 | Timestamp of first Intraday data file record written: 2017-07-25 09:39:37 | 2017-07-25 09:39:55 Socket (6) | Initiating close of socket by core. | 2017-07-25 09:39:55 The network socket for historical data has been closed. | 2017-07-25 09:39:55 Socket (6) | Shutdown started. Waiting for graceful close. | 2017-07-25 09:39:55 HD Request # 3 | Historical data for USDX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-07-25 09:39:55 HD Request # 3 | Received 15 records from 2017-07-25 09:39:37 to 2017-07-25 09:39:54 (17.0 seconds) and wrote 15 records for USDX | 2017-07-25 09:39:55 HD Request # 3 | Intraday download COMPLETE for USDX. Completion time: 0s. Unique request ID: 2 | 2017-07-25 09:39:55 Removed historical data download ID 2 | 2017-07-25 09:39:55 HD Request # 4 | Downloading Intraday chart data for E6U17 to the file E6U17.scid. Service: cme | 2017-07-25 09:39:55 HD Request # 4 | Download start date-time: 2017-06-07 06:54:13.000 | 2017-07-25 09:39:55 HD Request # 4 | Using server: ds7.sierracharts.com port 10149 | 2017-07-25 09:39:55 Socket (7) | Creating socket. | 2017-07-25 09:39:55 Socket (6) | Socket gracefully closed by remote side. | 2017-07-25 09:39:56 Socket (6) | Closed. | 2017-07-25 09:39:56 HD Request # 4 | Setting DTC encoding to Binary VLS | 2017-07-25 09:39:56 HD Request # 4 | Sending historical data logon request message. | 2017-07-25 09:39:56 Socket (7) | Initiating close of socket by core. | 2017-07-25 09:39:56 The network socket for historical data has been closed. | 2017-07-25 09:39:56 HD Request # 4 | Error downloading historical Intraday data for E6U17. Historical data logon error: Logon rejected due to authorization failure. | 2017-07-25 09:39:56 Socket (7) | Shutdown started. Waiting for graceful close. | 2017-07-25 09:39:56 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for E6U17 | 2017-07-25 09:39:56 HD Request # 5 | Downloading Intraday chart data for E6U17 to the file E6U17.scid. Service: cme | 2017-07-25 09:39:56 HD Request # 5 | Download start date-time: 2017-06-07 06:54:13.000 | 2017-07-25 09:39:56 HD Request # 5 | Using server: ds1.sierracharts.com port 10149 | 2017-07-25 09:39:56 Socket (8) | Creating socket. | 2017-07-25 09:39:56 Socket (7) | Socket gracefully closed by remote side. | 2017-07-25 09:39:56 Socket (7) | Closed. | 2017-07-25 09:39:56 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-07-25 09:39:56 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event | 2017-07-25 09:39:56 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-07-25 09:39:56 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-07-25 09:39:56 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-07-25 09:39:56 HD Request # 5 | Setting DTC encoding to Binary VLS | 2017-07-25 09:39:56 HD Request # 5 | Sending historical data logon request message. | 2017-07-25 09:39:56 Socket (8) | Initiating close of socket by core. | 2017-07-25 09:39:57 The network socket for historical data has been closed. | 2017-07-25 09:39:57 HD Request # 5 | Error downloading historical Intraday data for E6U17. Historical data logon error: Logon rejected due to authorization failure. | 2017-07-25 09:39:57 Socket (8) | Shutdown started. Waiting for graceful close. | 2017-07-25 09:39:57 HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for E6U17 | 2017-07-25 09:39:57 HD Request # 6 | Downloading Intraday chart data for E6U17 to the file E6U17.scid. Service: cme | 2017-07-25 09:39:57 HD Request # 6 | Download start date-time: 2017-06-07 06:54:13.000 | 2017-07-25 09:39:57 HD Request # 6 | Using server: ds7.sierracharts.com port 10149 | 2017-07-25 09:39:57 Socket (9) | Creating socket. | 2017-07-25 09:39:57 HD Request # 6 | Setting DTC encoding to Binary VLS | 2017-07-25 09:39:57 HD Request # 6 | Sending historical data logon request message. | 2017-07-25 09:39:57 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-07-25 09:39:57 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-07-25 09:39:57 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-07-25 09:39:57 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-07-25 09:39:57 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-07-25 09:39:57 Socket (9) | Initiating close of socket by core. | 2017-07-25 09:39:57 The network socket for historical data has been closed. | 2017-07-25 09:39:57 Socket (9) | Shutdown started. Waiting for graceful close. | 2017-07-25 09:39:57 HD Request # 6 | Error downloading historical Intraday data for E6U17. Historical data logon error: Logon rejected due to authorization failure. | 2017-07-25 09:39:57 HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for E6U17 | 2017-07-25 09:39:57 HD Request # 6 | Intraday download COMPLETE for E6U17. Completion time: 1s. Unique request ID: 3 | 2017-07-25 09:39:57 Removed historical data download ID 3 | 2017-07-25 09:39:57 Socket (9) | Socket gracefully closed by remote side. | 2017-07-25 09:39:57 Socket (9) | Closed. | 2017-07-25 09:39:57 SC Data - All Services | Connected to data server. | 2017-07-25 09:40:04 NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2017-07-25 09:40:04 Using Bid/Ask average for last trade price for EURUSD | 2017-07-25 09:40:04 SC DTC Data | Starting real-time market data updates for: EURUSD. ID: 1 | 2017-07-25 09:40:04 SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 10048 | 2017-07-25 09:40:04 DTC Client (10) | Creating socket. | 2017-07-25 09:40:04 SC DTC Data | Requesting security definition data for: EURUSD. ID: 1 | 2017-07-25 09:40:04 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2017-07-25 09:40:04 Delaying start of download for EURUSD | 2017-07-25 09:40:04 SC DTC Data | Starting real-time market data updates for: USDX. ID: 2 | 2017-07-25 09:40:04 SC DTC Data | Requesting security definition data for: USDX. ID: 2 | 2017-07-25 09:40:04 Intraday data recording state for symbol USDX is set to download 'Pending'. | 2017-07-25 09:40:04 'Allow Support for Sierra Chart Data Feeds' is disabled. The E6?## pattern/symbol will not use the SC Exchange Data Feed. | 2017-07-25 09:40:04 SC Data - All Services | Starting real-time market data updates for: E6U17. ID: 3 | 2017-07-25 09:40:04 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: E6U17 | 2017-07-25 09:40:04 SC Data - All Services | Requesting security definition data for: E6U17. ID: 3 | 2017-07-25 09:40:04 Intraday data recording state for symbol E6U17 is set to download 'Pending'. | 2017-07-25 09:40:04 SC DTC Data | Connected to server. | 2017-07-25 09:40:04 SC DTC Data | Starting socket receive thread. | 2017-07-25 09:40:04 SC DTC Data | Sending Encoding Request to server | 2017-07-25 09:40:04 SC DTC Data | Setting DTC encoding to Binary VLS | 2017-07-25 09:40:04 SC DTC Data | Sending logon request message. | 2017-07-25 09:40:04 SC DTC Data | Received logon response. | 2017-07-25 09:40:04 SC DTC Data | Server Name: SC Realtime Server. | 2017-07-25 09:40:04 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2017-07-25 09:40:04 SC DTC Data | Successfully connected. | 2017-07-25 09:40:04 SC DTC Data | Trading is not supported. | 2017-07-25 09:40:04 SC DTC Data | Restarting real-time data updates for symbol: EURUSD | 2017-07-25 09:40:04 SC DTC Data | Restarting real-time data updates for symbol: USDX | 2017-07-25 09:40:04 SC DTC Data | Received security definition for symbol EURUSD | 2017-07-25 09:40:04 SC DTC Data | Received security definition for symbol USDX | 2017-07-25 09:40:04 Delaying start of download for EURUSD | 2017-07-25 09:40:05 HD Request # 7 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2017-07-25 09:40:09 HD Request # 7 | Download start date-time: 2017-07-25 09:39:51.000 | 2017-07-25 09:40:09 HD Request # 7 | Using server: ds4.sierracharts.com port 10149 | 2017-07-25 09:40:09 Socket (11) | Creating socket. | 2017-07-25 09:40:09 HD Request # 7 | Setting DTC encoding to Binary VLS | 2017-07-25 09:40:10 HD Request # 7 | Sending historical data logon request message. | 2017-07-25 09:40:10 HD Request # 7 | Requesting Intraday data. Start date-time: 2017-07-25 09:39:51. Record interval: 1. Symbol: EURUSD | 2017-07-25 09:40:10 HD Request # 7 | Decompressing data. | 2017-07-25 09:40:10 HD Request # 7 | Receiving Intraday data for EURUSD starting at 2017-07-25 09:39:51 | 2017-07-25 09:40:10 HD Request # 7 | Timestamp of first Intraday data file record written: 2017-07-25 09:39:51 | 2017-07-25 09:40:10 Socket (11) | Initiating close of socket by core. | 2017-07-25 09:40:10 The network socket for historical data has been closed. | 2017-07-25 09:40:10 Socket (11) | Shutdown started. Waiting for graceful close. | 2017-07-25 09:40:10 HD Request # 7 | Received 11 records from 2017-07-25 09:39:51 to 2017-07-25 09:40:10 (19.0 seconds) and wrote 11 records for EURUSD | 2017-07-25 09:40:10 Added 2 Time and Sales records to Intraday data file for EURUSD after download. | 2017-07-25 09:40:10 HD Request # 7 | Intraday download COMPLETE for EURUSD. Completion time: 1s. Unique request ID: 4 | 2017-07-25 09:40:10 Removed historical data download ID 4 | 2017-07-25 09:40:10 Real-time Intraday chart data file updates started for EURUSD | 2017-07-25 09:40:10 Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid | 2017-07-25 09:40:10 Intraday chart data file opened for EURUSD | 2017-07-25 09:40:10 HD Request # 8 | Downloading Intraday chart data for USDX to the file USDX.scid. Service: fxstatscalc | 2017-07-25 09:40:10 HD Request # 8 | Download start date-time: 2017-07-25 09:39:54.000 | 2017-07-25 09:40:10 HD Request # 8 | Using server: ds3.sierracharts.com port 10149 | 2017-07-25 09:40:10 Socket (12) | Creating socket. | 2017-07-25 09:40:10 Socket (11) | Socket gracefully closed by remote side. | 2017-07-25 09:40:10 Socket (11) | Closed. | 2017-07-25 09:40:10 HD Request # 8 | Setting DTC encoding to Binary VLS | 2017-07-25 09:40:10 HD Request # 8 | Sending historical data logon request message. | 2017-07-25 09:40:10 HD Request # 8 | Requesting Intraday data. Start date-time: 2017-07-25 09:39:54. Record interval: 1. Symbol: USDX | 2017-07-25 09:40:10 HD Request # 8 | Decompressing data. | 2017-07-25 09:40:10 HD Request # 8 | Receiving Intraday data for USDX starting at 2017-07-25 09:39:54 | 2017-07-25 09:40:10 HD Request # 8 | Timestamp of first Intraday data file record written: 2017-07-25 09:39:54 | 2017-07-25 09:40:10 Socket (12) | Initiating close of socket by core. | 2017-07-25 09:40:10 The network socket for historical data has been closed. | 2017-07-25 09:40:10 Socket (12) | Shutdown started. Waiting for graceful close. | 2017-07-25 09:40:10 HD Request # 8 | Received 17 records from 2017-07-25 09:39:54 to 2017-07-25 09:40:10 (16.0 seconds) and wrote 17 records for USDX | 2017-07-25 09:40:10 Added 1 Time and Sales records to Intraday data file for USDX after download. | 2017-07-25 09:40:10 HD Request # 8 | Intraday download COMPLETE for USDX. Completion time: 0s. Unique request ID: 5 | 2017-07-25 09:40:10 Removed historical data download ID 5 | 2017-07-25 09:40:10 Real-time Intraday chart data file updates started for USDX | 2017-07-25 09:40:10 Opened cached Intraday file: C:\SierraChart\Data\USDX.scid | 2017-07-25 09:40:10 Intraday chart data file opened for USDX | 2017-07-25 09:40:10 HD Request # 9 | Downloading Intraday chart data for E6U17 to the file E6U17.scid. Service: cme | 2017-07-25 09:40:10 HD Request # 9 | Download start date-time: 2017-06-07 06:54:13.000 | 2017-07-25 09:40:10 HD Request # 9 | Using server: ds1.sierracharts.com port 10149 | 2017-07-25 09:40:10 Socket (13) | Creating socket. | 2017-07-25 09:40:10 Socket (12) | Socket gracefully closed by remote side. | 2017-07-25 09:40:10 Socket (12) | Closed. | 2017-07-25 09:40:10 HD Request # 9 | Setting DTC encoding to Binary VLS | 2017-07-25 09:40:11 HD Request # 9 | Sending historical data logon request message. | 2017-07-25 09:40:11 Socket (13) | Initiating close of socket by core. | 2017-07-25 09:40:11 The network socket for historical data has been closed. | 2017-07-25 09:40:11 HD Request # 9 | Error downloading historical Intraday data for E6U17. Historical data logon error: Logon rejected due to authorization failure. | 2017-07-25 09:40:11 Socket (13) | Shutdown started. Waiting for graceful close. | 2017-07-25 09:40:11 HD Request # 9 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for E6U17 | 2017-07-25 09:40:11 HD Request # 10 | Downloading Intraday chart data for E6U17 to the file E6U17.scid. Service: cme | 2017-07-25 09:40:11 HD Request # 10 | Download start date-time: 2017-06-07 06:54:13.000 | 2017-07-25 09:40:11 HD Request # 10 | Using server: ds7.sierracharts.com port 10149 | 2017-07-25 09:40:11 Socket (14) | Creating socket. | 2017-07-25 09:40:11 Socket (13) | Socket gracefully closed by remote side. | 2017-07-25 09:40:11 Socket (13) | Closed. | 2017-07-25 09:40:11 HD Request # 10 | Setting DTC encoding to Binary VLS | 2017-07-25 09:40:11 HD Request # 10 | Sending historical data logon request message. | 2017-07-25 09:40:11 Socket (14) | Initiating close of socket by core. | 2017-07-25 09:40:12 The network socket for historical data has been closed. | 2017-07-25 09:40:12 HD Request # 10 | Error downloading historical Intraday data for E6U17. Historical data logon error: Logon rejected due to authorization failure. | 2017-07-25 09:40:12 Socket (14) | Shutdown started. Waiting for graceful close. | 2017-07-25 09:40:12 HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for E6U17 | 2017-07-25 09:40:12 HD Request # 11 | Downloading Intraday chart data for E6U17 to the file E6U17.scid. Service: cme | 2017-07-25 09:40:12 HD Request # 11 | Download start date-time: 2017-06-07 06:54:13.000 | 2017-07-25 09:40:12 HD Request # 11 | Using server: ds1.sierracharts.com port 10149 | 2017-07-25 09:40:12 Socket (15) | Creating socket. | 2017-07-25 09:40:12 Socket (14) | Socket gracefully closed by remote side. | 2017-07-25 09:40:12 Socket (14) | Closed. | 2017-07-25 09:40:12 HD Request # 11 | Setting DTC encoding to Binary VLS | 2017-07-25 09:40:12 HD Request # 11 | Sending historical data logon request message. | 2017-07-25 09:40:12 Socket (15) | Initiating close of socket by core. | 2017-07-25 09:40:13 HD Request # 11 | Error downloading historical Intraday data for E6U17. Historical data logon error: Logon rejected due to authorization failure. | 2017-07-25 09:40:13 The network socket for historical data has been closed. | 2017-07-25 09:40:13 Socket (15) | Shutdown started. Waiting for graceful close. | 2017-07-25 09:40:13 HD Request # 11 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for E6U17 | 2017-07-25 09:40:13 HD Request # 11 | Intraday download COMPLETE for E6U17. Completion time: 0s. Unique request ID: 6 | 2017-07-25 09:40:13 Removed historical data download ID 6 | 2017-07-25 09:40:13 Real-time Intraday chart data file updates started for E6U17 | 2017-07-25 09:40:13 Opened cached Intraday file: C:\SierraChart\Data\E6U17.scid | 2017-07-25 09:40:13 Intraday chart data file opened for E6U17 | 2017-07-25 09:40:13 Socket (15) | Socket gracefully closed by remote side. | 2017-07-25 09:40:13 Socket (15) | Closed. | 2017-07-25 09:40:13 Intraday data recording state for symbol E6U17 is set to download 'Pending'. | 2017-07-25 09:40:20 HD Request # 12 | Downloading Intraday chart data for E6U17 to the file E6U17.scid. Service: cme | 2017-07-25 09:40:20 HD Request # 12 | Download start date-time: 2017-06-07 02:59:59.000 | 2017-07-25 09:40:20 HD Request # 12 | Disabling Intraday chart updating for symbol during historical data download. | 2017-07-25 09:40:20 HD Request # 12 | Using server: ds7.sierracharts.com port 10149 | 2017-07-25 09:40:20 Socket (16) | Creating socket. | 2017-07-25 09:40:20 HD Request # 12 | Setting DTC encoding to Binary VLS | 2017-07-25 09:40:20 HD Request # 12 | Sending historical data logon request message. | 2017-07-25 09:40:20 Socket (16) | Initiating close of socket by core. | 2017-07-25 09:40:20 The network socket for historical data has been closed. | 2017-07-25 09:40:20 Socket (16) | Shutdown started. Waiting for graceful close. | 2017-07-25 09:40:20 HD Request # 12 | Error downloading historical Intraday data for E6U17. Historical data logon error: Logon rejected due to authorization failure. | 2017-07-25 09:40:20 HD Request # 12 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for E6U17 | 2017-07-25 09:40:20 HD Request # 13 | Downloading Intraday chart data for E6U17 to the file E6U17.scid. Service: cme | 2017-07-25 09:40:20 HD Request # 13 | Download start date-time: 2017-06-07 02:59:59.000 | 2017-07-25 09:40:20 HD Request # 13 | Disabling Intraday chart updating for symbol during historical data download. | 2017-07-25 09:40:20 HD Request # 13 | Using server: ds1.sierracharts.com port 10149 | 2017-07-25 09:40:20 Socket (17) | Creating socket. | 2017-07-25 09:40:20 Socket (16) | Socket gracefully closed by remote side. | 2017-07-25 09:40:21 Socket (16) | Closed. | 2017-07-25 09:40:21 Socket (8) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2017-07-25 09:40:21 * Socket (8) | Socket gracefully closed by remote side. | 2017-07-25 09:40:21 Socket (8) | Closed. | 2017-07-25 09:40:21 HD Request # 13 | Setting DTC encoding to Binary VLS | 2017-07-25 09:40:21 HD Request # 13 | Sending historical data logon request message. | 2017-07-25 09:40:21 Socket (17) | Initiating close of socket by core. | 2017-07-25 09:40:21 The network socket for historical data has been closed. | 2017-07-25 09:40:21 Socket (17) | Shutdown started. Waiting for graceful close. | 2017-07-25 09:40:21 HD Request # 13 | Error downloading historical Intraday data for E6U17. Historical data logon error: Logon rejected due to authorization failure. | 2017-07-25 09:40:21 HD Request # 13 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for E6U17 | 2017-07-25 09:40:21 HD Request # 14 | Downloading Intraday chart data for E6U17 to the file E6U17.scid. Service: cme | 2017-07-25 09:40:21 HD Request # 14 | Download start date-time: 2017-06-07 02:59:59.000 | 2017-07-25 09:40:21 HD Request # 14 | Disabling Intraday chart updating for symbol during historical data download. | 2017-07-25 09:40:21 HD Request # 14 | Using server: ds7.sierracharts.com port 10149 | 2017-07-25 09:40:21 Socket (18) | Creating socket. | 2017-07-25 09:40:21 Socket (17) | Socket gracefully closed by remote side. | 2017-07-25 09:40:21 Socket (17) | Closed. | 2017-07-25 09:40:21 HD Request # 14 | Setting DTC encoding to Binary VLS | 2017-07-25 09:40:21 HD Request # 14 | Sending historical data logon request message. | 2017-07-25 09:40:21 Socket (18) | Initiating close of socket by core. | 2017-07-25 09:40:22 The network socket for historical data has been closed. | 2017-07-25 09:40:22 Socket (18) | Shutdown started. Waiting for graceful close. | 2017-07-25 09:40:22 HD Request # 14 | Error downloading historical Intraday data for E6U17. Historical data logon error: Logon rejected due to authorization failure. | 2017-07-25 09:40:22 HD Request # 14 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for E6U17 | 2017-07-25 09:40:22 HD Request # 14 | Intraday download COMPLETE for E6U17. Completion time: 1s. Unique request ID: 7 | 2017-07-25 09:40:22 Removed historical data download ID 7 | 2017-07-25 09:40:22 Real-time Intraday chart data file updates started for E6U17 | 2017-07-25 09:40:22 Opened cached Intraday file: C:\SierraChart\Data\E6U17.scid | 2017-07-25 09:40:22 Intraday chart data file opened for E6U17 | 2017-07-25 09:40:22 HD Request # 14 | Enabling Intraday chart updating for symbol. | 2017-07-25 09:40:22 Socket (18) | Socket gracefully closed by remote side. | 2017-07-25 09:40:22 Socket (18) | Closed. | 2017-07-25 09:40:22 |
| [2017-07-25 14:27:33] |
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This is the relevant message: HD Request # 14 | Error downloading historical Intraday data for E6U17. Historical data logon error: Logon rejected due to authorization failure. | 2017-07-25 09:40:22 This is apparently because you did not complete the agreement for your Sierra Chart Exchange Data Feed account. We will cancel the account. But we need about two hours to complete this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-25 14:28:00
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| [2017-07-25 16:28:31] |
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We now have this problem resolved. Reconnect to the data feed now. Here are instructions: File Menu: Procedure to Reconnect to the Data and Trade Servers You should now receive the historical Intraday data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-25 16:29:24
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| [2017-07-25 16:38:15] |
| User261490 - Posts: 9 |
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All is ok now, thank you!
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