Support Board
Date/Time: Wed, 15 Jan 2025 19:03:44 +0000
Second Instance for Sierra charts not live for trading.
View Count: 960
| [2017-07-20 13:53:30] |
| Robert D - Posts: 24 |
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I use two instances for sierra charts. Sometimes I can make live trades. Sometimes I cant. Sim trader is not on. I use Interactive brokers. Trade Activity Log: File read result: 4576 records inserted. 146 records filtered. | 2017-07-20 09:25:40 Trade Activity Log: File date-time limits: Sim records date-time limit is 2017-07-15 00:00:00. Non-sim records date-time limit is 2017-06-20 00:00:00. Non-sim fill record date-time limit is 2016-07-20 00:00:00. | 2017-07-20 09:25:40 Interactive Brokers | Requesting trade accounts from server. | 2017-07-20 09:25:59 Interactive Brokers | Received 2 accounts from service. | 2017-07-20 09:25:59 Requesting historical order fills for all trade accounts. Number of days: 2 | 2017-07-20 09:25:59 Interactive Brokers | Received 54 order fills. Inserting the ones that do not exist. | 2017-07-20 09:26:00 Interactive Brokers | Requesting Trade Positions data. | 2017-07-20 09:26:04 Interactive Brokers | No Trade Positions reported by DTC Server. Clearing existing Positions. | 2017-07-20 09:26:22 Interactive Brokers order update (Order reject). Info: Simulated Trade Account (Sim1) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 1309. Service Order ID: (none). Symbol: WDC | 2017-07-20 09:45:14 * Interactive Brokers order update (Order reject). Info: Simulated Trade Account (Sim1) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 1310. Service Order ID: (none). Symbol: WDC | 2017-07-20 09:45:14 * Interactive Brokers order update (Order reject). Info: Simulated Trade Account (Sim1) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 1311. Service Order ID: (none). Symbol: WDC | 2017-07-20 09:45:14 * |
| [2017-07-20 18:33:31] |
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This is the relevant message: Interactive Brokers order update (Order reject). Info: Simulated Trade Account (Sim1) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 1309. Service Order ID: (none). Symbol: WDC | 2017-07-20 09:45:14 *
Refer to this section here about this: Using DTC Server for Data and Trading in Another Sierra Chart Instance: Using the Correct Trade Account (Rejections Related to Simulation Mode) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-20 18:33:54
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| [2017-07-20 19:14:14] |
| Robert D - Posts: 24 |
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Thank you forgot about that little box right in front of me.
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