Support Board
Date/Time: Wed, 15 Jan 2025 18:41:48 +0000
Price ladder problem
View Count: 1203
| [2017-07-18 10:38:38] |
| User133946 - Posts: 4 |
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the market price ladder on right side of my chart doesnt show current price. Candles on chart move, but no current price shows on the ladder.
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| [2017-07-18 11:27:22] |
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So that we understand this better, provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Select Window >> Current Quote Window. Is the Last Price within the range of prices on the right side scale? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-07-18 11:36:19] |
| User133946 - Posts: 4 |
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Yes.......i can see the candles moving up or down, and i have the prices on the ladder, but cannot see the current price movement on the ladder
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| [2017-07-18 11:43:31] |
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So that we understand this better, provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Select Window >> Current Quote Window. What is the Last Price displayed? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-07-18 12:07:05] |
| User133946 - Posts: 4 |
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i dont know.......cant see any price movement on the ladder. there must be a setting that i cant find........all of my charts are having this issue.
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| [2017-07-18 13:08:25] |
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Could we call you and look at this with remote assistance?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-07-18 13:17:22] |
| User133946 - Posts: 4 |
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Please........phone
Date Time Of Last Edit: 2017-07-18 13:20:26
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| [2017-07-18 13:42:25] |
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User called. There is a Mentors 2 Markets study that just has a name "Custom DLL Study", which for reasons not known is hiding the last trade price box. We need to contact them about this to gain a better understanding.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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