Support Board
Date/Time: Wed, 15 Jan 2025 18:33:42 +0000
Can't find 2 week data trial cost option
View Count: 861
| [2017-07-17 11:22:47] |
| User727034 - Posts: 21 |
|
I've just installed SC (on trial) to try out its Footprint and volume profile charting so Market depth data is required. As I've just started a trial I thought I would try the SC introductory data option for 5 USD for up to 2 weeks. But I can't seem to find it. I've read on several pages about selecting the "up to 2 week trial" option but I cannot find specific instructions on how to set it up. Any help would be much appreciated
|
| [2017-07-17 15:16:43] |
| |
|
You do not need market depth data at all for this. Use the Sierra Chart Historical Data Service. Here are instructions: Sierra Chart Historical Data Service: Setup Instructions Make sure Sierra Chart is set to a tick by tick data configuration: Tick by Tick Data Configuration The 5 dollar trial is for the Sierra Chart Exchange Data Feed which is documented here: Sierra Chart Exchange Data Feed: Introduction Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-17 15:17:36
|
| [2017-07-17 15:49:23] |
| User727034 - Posts: 21 |
|
Thank you for the information and the help. I've attached a snip of the screen where i select the data option - it does not have the 5$ for upto 2 weeks option What am i missing? Thanks |
 Capture.PNG / V - Attached On 2017-07-17 15:48:27 UTC - Size: 114.1 KB - 243 views |
| [2017-07-17 15:53:50] |
| |
|
The documentation makes no reference to that page for using the data feed. Here are the setup instructions for the Sierra Chart Exchange Data Feed: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions This is the very same page we linked to above. Previously we linked to the Introduction section. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-17 15:54:20
|
| [2017-07-17 17:37:01] |
| User727034 - Posts: 21 |
|
Well, what I've spent all day trying to avoid has happened. I wanted to avail of the $5 "Upto 2 week trial" for the real time data and index calc stats. So I read everything I could find on it and everything you sent me. As I couldn't find this option in the registration process for the free trial, I blindly went through the process of putting in everything it asked for. Then eventually the $5 option showed up. I selected it and tried to complete the page. It wouldn't let me because it said that i was underfunded for the renewal. Hence I funded it with more than enough to try to get past that stage. And what happened: the full 33usd was taken from my account immediately. So now I have to engage you guys to help in refunding the monies and getting me on the $5 trial data Sorry, but this is frustrating. I've spent over 10 hours reading up on trying to get this program up and running and have found the process incredibly difficult to accomplish without the need to have to reverse the small steps that have been made..... |
| [2017-07-17 17:45:42] |
| |
|
We have reversed the 33 USD Usage Time extension. You just need to follow the setup instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions Sierra Chart Support |
| [2017-07-18 01:56:14] |
| |
|
In regards to: index calc stats.
If you are interested in the Market Statistics, this is already included without having to pay anything extra. Refer to:Sierra Chart Market Statistics For what other symbols do you want real-time data for? Sorry, but this is frustrating. I've spent over 10 hours reading up on trying to get this program up and running and have found the process incredibly difficult to accomplish without the need to have to reverse the small steps that have been made The instructions here are not difficult: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-18 01:56:54
|
| [2017-07-18 14:09:28] |
| User727034 - Posts: 21 |
|
I use the ES, NQ, CL and GC live NYSE TICK Index Advance - Decline & footprint charts + VP |
| [2017-07-18 21:18:50] |
| |
|
I use the ES, NQ, CL and GC live
In regards to these futures symbols, please first understand real-time futures data so that you do not go through any unnecessary frustration in regards to this. This is explained here:Is Historical and Real-time Futures Data Included? NYSE TICK Index
These are provided with the Sierra Chart Market Statistics Data Feed:Advance - Decline Sierra Chart Market Statistics & footprint charts + VP
For documentation for these features, refer to:Numbers Bars Volume By Price Study Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-18 21:19:19
|
To post a message in this thread, you need to log in with your Sierra Chart account: