Support Board
Date/Time: Wed, 15 Jan 2025 18:54:29 +0000
Error message
View Count: 605
| [2017-07-12 00:04:50] |
| User295284 - Posts: 1 |
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Greetings - trying to load TPO study but getting this error message. I am a live account user through AMP and just trying to get my head around things again after a long break from trading. Can you help please. Message content is below - TPO Profile Chart | To restore the chart, remove this study. | 2017-07-11 22:27:36 * TPO Profile Chart | Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2017-07-12 08:03:05 * TPO Profile Chart | To restore the chart, remove this study. | 2017-07-12 08:03:05 * F.US.JY6U17 #3 | Reloading chart. | 2017-07-12 08:03:05 TPO Profile Chart | Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2017-07-12 08:03:08 * TPO Profile Chart | To restore the chart, remove this study. | 2017-07-12 08:03:08 * TPO Profile Chart | Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2017-07-12 08:03:08 * TPO Profile Chart | To restore the chart, remove this study. | 2017-07-12 08:03:08 * Error opening file: C:\SierraChart\Data\*.SymbolList. Error: Windows error code 123: The filename, directory name, or volume label syntax is incorrect. | 2017-07-12 11:57:04 * |
| [2017-07-12 01:03:44] |
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The TPO Profile Chart feature is part of Service Package 5 ( Advanced). You will need to request your broker to change your account to that package.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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