Support Board
Date/Time: Wed, 15 Jan 2025 17:45:51 +0000
CQG data feed
View Count: 2030
| [2017-07-10 23:00:13] |
| User788311 - Posts: 29 |
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Hello, I would like to test CQG data with AMP futures and it currently says package not enabled for the CQG Web API connection. Would you help how to proceed? Thank you, Richard |
| [2017-07-11 04:00:26] |
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We have added 10 days of usage time to your account.
Sierra Chart Support |
| [2017-07-11 23:02:58] |
| User788311 - Posts: 29 |
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Hi, I am not able to open and connect the platform. There is instant flow of messages in the message log which I cannot stop. Would you help? The reinstallation was made according to platform´s instruction. My aim is to test data feed of CQG on numbers bars (package 5). Richard |
| [2017-07-11 23:35:54] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-07-12 05:55:32] |
| User788311 - Posts: 29 |
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Hi, I am sorry, but it was my mistake in the Data/Trade setup. I have already solved it. Thank you. Richard |
| [2017-07-12 05:57:21] |
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OK.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-12 05:57:32
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| [2017-07-12 19:39:21] |
| User788311 - Posts: 29 |
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Hello, I am not able to open and connect the platform with Rithmic data feed. There is an instant flow of messages in the message log which I cannot stop. I am sending you the message log for the analysis from the platform. Regards, Richard |
| [2017-07-12 20:01:28] |
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You are getting the following error from Rithmic: "permission denied"
Refer to the "Permission Denied Resolution Procedure" section here: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support |
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