Support Board
Date/Time: Wed, 15 Jan 2025 17:37:54 +0000
Gap in data
View Count: 610
[2017-07-06 14:40:13] |
Adam - Posts: 141 |
i have a gap in data for Crude F.CLEQ17 from 22:00 to 23:33 EST time. i have checked CQG mobile and its fine. i have tried a new instance and its fine. its jsut missing on my primary instance and its 2 sub instances. |
ScreenClip.png / V - Attached On 2017-07-06 14:38:58 UTC - Size: 36.85 KB - 221 views |
[2017-07-06 14:41:02] |
Adam - Posts: 141 |
I have deleted all data from the data folders and right clicked delete and download and its not fixed it
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[2017-07-06 15:27:49] |
Sierra Chart Engineering - Posts: 104368 |
The missing data has been restored. Follow the instructions here to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart We do apologize for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-06 15:28:19
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