Support Board
Date/Time: Wed, 15 Jan 2025 16:13:19 +0000
User Question
View Count: 670
| [2017-06-26 16:37:06] |
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Hello Sierra Chart!
Thank you very much for the Sierra Chart test time, I really enjoyed it. I would like to ask a question, I downloaded some historical data from the Sierra Chart last week and I noticed that some files were very large and high quality (in the case of CLG16.scid was 223 MB) yesterday I downloaded the same data, after deleting the data of last week, and I saw that the same file (CLG16.scid) was only 34MB. And opening a Number Bars study, I saw that the values are different. Is there a problem with your server, or have I failed to take any steps to get the best historical data from your server? I tried to download with different time zones and also with "Continuos Contract" different and the results are the same. Also in a different computer Sierra Chart Support |
| [2017-06-26 19:49:54] |
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This is due to differences with the Intraday Data Storage Time Unit setting. Refer to: http://www.sierrachart.com/index.php?page=doc/TickbyTickDataConfiguration.php It needs to be 1 Tick. Going forward, you need to use the Support Board.: https://www.sierrachart.com/index.php?page=PostingInformation.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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