Support Board
Date/Time: Wed, 15 Jan 2025 13:40:28 +0000
Unable to Connect to Serve Successfully; Program Repeats to Connect Continuously
View Count: 920
| [2017-06-19 01:18:51] |
| User1990 - Posts: 49 |
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Reading Internal Order ID file. | 2017-06-18 20:54:59 Reading Trade Orders file. | 2017-06-18 20:54:59 Reading Trade Positions file. | 2017-06-18 20:54:59 Using Bid/Ask average for last trade price for USDCAD | 2017-06-18 20:54:59 Using Bid/Ask average for last trade price for GBPUSD | 2017-06-18 20:54:59 Using Bid/Ask average for last trade price for EURUSD | 2017-06-18 20:54:59 Using Bid/Ask average for last trade price for USDJPY | 2017-06-18 20:54:59 Listening on UDP port 22903. | 2017-06-18 20:54:59 Software version: 1540 | 2017-06-18 20:54:59 Uses New Spreadsheets | 2017-06-18 20:54:59 Usage end date: 2018-04-29 | 2017-06-18 20:54:59 Enabled for: Advanced Features. | 2017-06-18 20:54:59 Enabled for: Sierra Chart Historical Data Service. | 2017-06-18 20:54:59 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-06-18 20:54:59 Current selected Data/Trading service: SC Data - All Services | 2017-06-18 20:54:59 Chart Update Interval: 500 | 2017-06-18 20:54:59 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-06-18 20:54:59 2017-06-18 20:55:01 Local computer time | 2017-06-18 20:54:59 2017-06-19 00:55:01 Local computer time in UTC | 2017-06-18 20:54:59 2017-06-18 20:55:01 Local computer time in SC Time Zone | 2017-06-18 20:54:59 2017-06-19 00:55:02 Server time in UTC | 2017-06-18 20:54:59 Local computer UTC time and Server UTC time difference: 1 seconds. | 2017-06-18 20:54:59 Program path: C:\SierraChart\ | 2017-06-18 20:54:59 Data Files path: C:\SierraChart\Data\ | 2017-06-18 20:54:59 OS Version Number: 6.1 | 2017-06-18 20:54:59 Locale Setting: C | 2017-06-18 20:54:59 SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 10048 | 2017-06-18 21:16:43 DTC Client (90) | Creating socket. | 2017-06-18 21:16:43 DTC Client (90) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2017-06-18 21:17:04 * DTC Client (90) | Initiating close of socket by core. | 2017-06-18 21:17:04 DTC Client (90) | Closed. | 2017-06-18 21:17:04 SC DTC Data | Disconnected from the server. | 2017-06-18 21:17:04 SC DTC Data | Data feed disconnected. Will reconnect in 2 seconds. | 2017-06-18 21:17:04 SC DTC Data | Connecting to the server ds3.sierracharts.com. Port 10048 | 2017-06-18 21:17:06 DTC Client (92) | Creating socket. | 2017-06-18 21:17:06 DTC Client (92) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2017-06-18 21:17:27 * DTC Client (92) | Initiating close of socket by core. | 2017-06-18 21:17:27 DTC Client (92) | Closed. | 2017-06-18 21:17:27 SC DTC Data | Disconnected from the server. | 2017-06-18 21:17:27 SC DTC Data | Data feed disconnected. Will reconnect in 2 seconds. | 2017-06-18 21:17:27 SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 10048 | 2017-06-18 21:17:29 DTC Client (93) | Creating socket. | 2017-06-18 21:17:29 Date Time Of Last Edit: 2017-06-19 01:44:55
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| [2017-06-19 01:27:49] |
| User173602 - Posts: 16 |
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It's been doing it to me as well, enough to drive you nutz... Looks like they may now have it resolved. Date Time Of Last Edit: 2017-06-19 01:28:09
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| [2017-06-19 01:45:34] |
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There was a problem with the Sierra Chart provided real-time data feeds which includes Forex/CFD, market statistics and crypto currency data. This is now resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-19 01:45:49
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