Support Board
Date/Time: Wed, 15 Jan 2025 12:42:38 +0000
CFD from IB datafeed not working
View Count: 748
| [2017-06-16 08:33:17] |
| User30743 - Posts: 365 |
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can you tell me why i cannot download CFD for US indexes from IB datafeed? i can download all other instruments but not CFD - there is a blank chartwindow only. my sierra is connected to tws, where i have realtime data for CFD for US indexes (see the images)
Date Time Of Last Edit: 2017-06-16 15:02:49
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Private File  cfd tws.JPG / V - Attached On 2017-06-16 08:32:43 UTC - Size: 144.36 KB - 291 views |
| [2017-06-16 15:07:33] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed following these instructions: File Menu: Procedure to Reconnect to the Data and Trade Servers Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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