Support Board
Date/Time: Wed, 15 Jan 2025 09:18:57 +0000
getting unknown message
View Count: 754
| [2017-06-13 14:10:58] |
| Clean Floppy - Posts: 17 |
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Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | 2017-06-13 14:05:46 * getting this message and historical data is taking lot of time to download |
| [2017-06-13 15:56:05] |
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Is there something specific that you are doing that causes this message to occur? Are you running any custom studies? If so, refer to help topic 17: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Once a message like this occurs, you need to restart Sierra Chart. To reduce the amount of time to download historical data, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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